Quality Coordinator

NAES•Spring, TX

About The Position

The Quality Coordinator supports the Quality Manager and site operations in maintaining the effectiveness of the Quality Management System (QMS) and coordinating day-to-day quality activities for Engineered Performance operations. The role supports document and record control, nonconformance activities, inspection and test documentation, calibration, training records, quality metrics, customer and supplier quality requirements, and traceability throughout refurbishment and service activities. The coordinator works with Operations, Engineering, Supply Chain, Project Management, and Quality personnel to help ensure work follows approved procedures, specifications, customer requirements, and applicable quality standards. The position reports to the Quality Manager and has no direct reports. It involves office and industrial/shop environments, as well as travel to customer, supplier, or service-provider locations. Normal working hours are generally 8:00 a.m. to 5:00 p.m., Monday through Friday; extended or adjusted hours may be required based on project and operational needs. Ground and air travel of up to 10% is required.

Requirements

High school diploma or equivalent.
Three years of experience in quality, inspection support, document control, manufacturing, repair/refurbishment, power generation, industrial services, or a related technical environment.
Proficiency with Microsoft 365 applications, including Excel, Word, Outlook, Teams, and SharePoint.
Strong organization, attention to detail, communication, follow-through, and recordkeeping skills.
Ability to manage multiple priorities, maintain confidentiality, work independently and collaboratively, and escalate quality concerns when requirements are not met.
Ability to travel by ground and air up to 10%.
Ability to see, hear, read, communicate, and respond to warning signs, lights, alarms, and instructions.
Ability to work in office and industrial/shop environments, where industrial areas may involve high noise levels, moving equipment, elevated work areas, ladders, stairs, grating, uneven terrain, and other typical industrial hazards; personal protective equipment may be required.
Compliance with extensive smoking restrictions in and around the facility.

Nice To Haves

Associate degree, technical certificate, or college coursework in quality, manufacturing, engineering technology, business, or a related field.
Experience supporting an ISO 9001-based QMS; NCR/CAPA tracking; document and record control; calibration systems; inspection/test documentation; traceability; and audits.
Experience in power generation, rotating-equipment, machining, welding, NDE, repair, or refurbishment operations.
Quality, internal-auditor, inspection, or related technical certification.
Experience with ERP/QMS systems, electronic document-control systems, dashboards, and basic inspection documentation.

Responsibilities

Coordinate day-to-day QMS administrative and quality support activities under the direction of the Quality Manager.
Maintain controlled quality documents, forms, procedures, records, logs, and revision status in accordance with document-control requirements.
Support the initiation, tracking, documentation, and closure of internal and external nonconformance reports (NCRs), corrective actions, and related quality issues.
Coordinate inspection and test documentation, including receiving, in-process, final, and customer-required records, and verify required records are complete before release.
Support identification, segregation, disposition tracking, and status control of nonconforming material, components, and equipment.
Assist with component identification, serial-number or batch/lot traceability, configuration records, and as-found/as-left documentation for refurbishment activities.
Maintain calibration and inspection-equipment records; coordinate due-date tracking and removal from service of expired or unsuitable equipment.
Support internal, customer, and supplier audits and management reviews by assembling records, tracking actions, and coordinating follow-up items.
Compile and maintain quality metrics, dashboards, customer scorecard inputs, NCR trends, audit findings, and other quality performance data.
Coordinate quality-related training records and assist with maintaining training matrices and qualification documentation.
Interface with suppliers and internal departments to obtain certificates, material records, inspection reports, repair documentation, and other required quality records.
Assist with preparation and review of final quality documentation packages and turnover records for completed projects.
Participate in continuous-improvement, root-cause, risk, and corrective-action activities as assigned.
Perform other quality-related duties as assigned consistent with business needs.
Adhere to NAES safety rules and procedures and work safely at all times.
Participate in the Fitness for Duty Program, including a post-offer physical examination and drug screening and post-employment random drug screening.