Quality Coordinator

HCA Healthcare•Wichita, KS

About The Position

The Quality Coordinator joins the Quality Performance team at Wesley Medical Center and supports healthcare quality, performance improvement, and regulatory compliance. In partnership with physician and nursing leaders, the coordinator serves as a subject matter expert, reviews standards and evidence to identify best practices, analyzes clinical care data, reports results to stakeholders, and facilitates improvement activities. The role also includes rounding on units to assess regulatory compliance and identify improvement opportunities with unit leaders, staff, and providers. The coordinator adapts service to the ages, cultural differences, and spiritual needs of the populations served, from newborn through geriatric patients, and performs other duties as assigned.

Requirements

Bachelor’s degree in nursing or a healthcare-related field.
Excellent written and verbal communication skills.
Ability to work collaboratively within a multidisciplinary team environment.
Creative and innovative thinking.
Ability to learn and adapt to dynamic situations.

Nice To Haves

Certified Professional in Healthcare Quality (CPHQ).
Prior experience in a performance improvement, quality, or project-management role.
Education, training, or experience in performance improvement methodologies such as Plan-Do-Study-Act or Six Sigma/Lean.
Clinical experience.

Responsibilities

Adapt techniques or treatment to the ages of the populations served, including newborn, pediatric, adolescent, adult, and geriatric patients, while respecting cultural differences and spiritual needs.
Maintain current knowledge of healthcare quality, performance improvement, and regulatory compliance methodologies.
Partner with physician and nursing leaders as a subject matter expert in quality, performance improvement, and regulatory compliance.
Establish and maintain effective working relationships with frontline staff, leaders, and providers.
Review and interpret standards, guidelines, and other information to identify best practices and develop evidence-based recommendations; summarize findings for stakeholders.
Gather, review, and systematically evaluate the quality and effectiveness of clinical care by analyzing data from a variety of sources.
Communicate effectively and respectfully while developing collaborative relationships.
Report data and outcomes to stakeholders, tailoring content and delivery to each audience.
Facilitate performance improvement activities.
Round on units to evaluate compliance with regulatory standards and identify quality improvement opportunities in collaboration with unit leaders, staff, and providers.
Perform other duties as assigned.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
Free counseling and referral services.
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan and flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.