Quality Control Supervisor – Manufacturing & Production

Silgan Dispensing Systems•Grandview, MO

4d•Onsite

About The Position

This is a hands-on position where the Quality Supervisor works in partnership with other departments to provide statistical data analysis and information for quality improvement. The role involves coordinating and assisting in all areas of manufacturing related to quality, including assembly/molding process, component quality, purchased materials, and continuous improvement. The supervisor also provides product knowledge training to employees as necessary. The Quality Supervisor supports quality processes for the plant and is responsible for designing and implementing systems to verify production quality on an ongoing basis. These systems include process inspections, testing plans, new material qualification, and product/component designs. The role also assists in reviewing and developing product specifications and investigating and resolving customer complaints, improving process standards using operational information for problem-solving. The position requires strong people skills to manage a diverse team, including supervising Quality Inspectors in Molding and Assembly, Quality Laboratory Technicians, and Team Leads.

Requirements

Bachelor’s degree from a four-year college or university, preferably in an Engineering field
3-5 years related experience and/or training
Equivalent combination of education and experience
Strong oral and written communication skills
Strong analytical and problem-solving skills
Competent with Microsoft and statistical software (Minitab preference)
Very well organized, quality focus and project management experience
Operate general and specialized laboratory equipment (including CMM and/or OGPs)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to handle problems involving several concrete variables in standardized situations.
Must be able to use appropriate analytical tools for problem solving to analyze and interpret data to drive continuous improvement.

Nice To Haves

Experience in plastics preferred but not required

Responsibilities

Participate in teams to help make necessary improvements and changes to any processes
Coordinate continuous improvement projects
Create and maintain quality procedures
Provide feedback to design processes to help with the improvement of quality and reliability
Review in-process data and facilitate corrective and preventive actions as appropriate
Maintain and control calibration records for all test and inspection equipment
Develop, implement, and maintain systems to assure the quality of equipment, raw materials, and products
Coordinate and actively participates in Process Failure Mode Effects Analysis
Perform tests and measurements of CpK, Gauge R&R
Design and implement process control inspection testing plan, including qualification of new equipment, material, and product or component designs
Assists in review and development of product specifications for new and existing products and/or processes
Investigates and assists in responding to customer complaints by performing CAPA. This may also involve direct dialogue with customers via phone, email, or on-site visits
Supervise train and direct both seasoned and new employees in the department
Create a safe work environment through implementation and commitment to the Safety & Health - Vision, Values and Mission and the Safety Principles of Conduct.
Promote safety by following company and site safety policies and procedures, responding to safety non-conformance by coaching to correct behaviors and encouraging and support employees by attending employee safety meetings and recognition of safe behaviors.
Act in a safe manner at all times and ensure that those around them do not put themselves or others at risk.
Carry out the stewardship principles addressed in our Environmental Policy.
Support commitments and conform to and follow requirements established in the Grandview Plant’s Environmental Policy (ISO 14001) and the Quality Policy (ISO 9001).