QC Review Specialist (Bank)/Req 1203 Hybrid

Partners Bank•Sanford, ME
•Hybrid

About The Position

The Quality Control Review Specialist performs loan origination quality control audits and supports all aspects of the quality control process. The role conducts pre-funding and post-close audits, reviews loan files for regulatory compliance, documents and communicates loan exceptions, and responds to internal, vendor, investor, and mortgage agency audit findings. The specialist also supports compliance projects, training, procedures, inquiries, and state, federal, and agency audits. The position is full-time, exempt, and hybrid. The role is in the Retail Loan Department and has no supervisory responsibilities. The posting identifies the Retail Lending Processing Manager as the reporting manager, while the summary also says the position reports to either the Processing Manager or the Senior Retail Lender.

Requirements

  • At least 5 years of experience in mortgage industry compliance and regulations.
  • Experience in quality control.
  • Thorough knowledge of industry products, guidelines, laws, regulations, risks, and trends.
  • Experience with Encompass.
  • Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
  • Superior written and verbal communication skills.
  • Strong organization and attention to detail.
  • Excellent customer service skills.
  • Ability to work effectively as part of a team and as an individual contributor in a remote environment.
  • Must already be authorized to work in the United States.

Nice To Haves

  • Aptitude and interest in continuing industry-related education through formal training, webinars, and conferences.

Responsibilities

  • Perform pre-funding and post-close quality control audits of loan originations.
  • Review loan files for compliance with applicable federal, state, and local laws and regulations, including the Fair Housing Act, ECOA, TRID, and HMDA.
  • Accurately determine, document, and communicate loan exceptions.
  • Review and respond to internal performance and quality control vendor audit results.
  • Review and respond to post-closing quality assurance audits from investors and mortgage agencies, including requesting a loan re-underwrite when necessary.
  • Assist with developing, implementing, testing, and monitoring compliance-related projects and initiatives across operations.
  • Keep abreast of existing, new, and pending laws and regulations affecting the mortgage industry.
  • Assist the Processing Manager in developing regulatory compliance training, procedures, and job aids.
  • Assist with internal compliance-related inquiries.
  • Assist with state, federal, and agency audits.
  • Collaborate on training operations staff about review and audit findings.
  • Perform other duties as assigned.

Benefits

  • Generous compensation and benefits.
  • Opportunities for growth.
  • Flexible work schedules when appropriate.
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