QC Review Specialist

Partners Bank•Sanford, ME

1d•$48,316 - $79,156•Hybrid

About The Position

The Quality Control Review Specialist works in the Retail Loan Department and reports to the Retail Lending Processing Manager. The role performs pre-funding and post-close quality control audits and supports all aspects of the loan originations quality control process. The position is full-time, exempt, and hybrid. Candidates must already be authorized to work in the United States; relocation is not provided.

Requirements

At least 5 years of experience in mortgage industry compliance and regulations.
Experience in quality control.
Thorough knowledge of industry products, guidelines, laws, regulations, risks, and trends.
Experience with Encompass.
Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
Superior written and verbal communication skills.
Strong organizational skills and attention to detail.
Excellent customer service skills.
Ability to work effectively as part of a team and as an individual contributor in a remote environment.
Must already be authorized to work in the United States.

Nice To Haves

Aptitude and interest in continuing industry-related education through formal training, webinars, and conferences.

Responsibilities

Perform pre-funding and post-close quality control audits of loan originations.
Apply knowledge of CFPB laws and regulations affecting mortgage originations, including RESPA, TRID, HMDA, privacy and information security requirements, fair lending, unfair, deceptive or abusive acts or practices, and the Fair Credit Reporting Act.
Review loan files for compliance with applicable federal, state, and local laws and regulations, including the Fair Housing Act, ECOA, TRID, and HMDA.
Accurately identify, document, and communicate loan exceptions.
Review and respond to internal performance and quality control vendor audit results.
Review and respond to post-closing quality assurance audits from investors and mortgage agencies, including requesting a loan re-underwrite when necessary.
Assist in developing, implementing, testing, and monitoring compliance-related projects and initiatives across operations.
Keep current on existing, new, and pending laws and regulations affecting the mortgage industry.
Assist the Processing Manager with developing regulatory compliance training, procedures, and job aids.
Assist with internal compliance-related inquiries.
Assist with state, federal, and agency audits.
Collaborate on training operations staff about review and audit findings.
Perform other duties as assigned.