Quality Control, Reliability, and Safety (QCRS) Manager

Skookum•Anchorage, AK

1d•Onsite

About The Position

The QCRS Manager manages and oversees key capabilities of Tessera’s Quality Control and Reliability (QCR) and Safety program at JBER, AK. The Manager works closely with the client and site team leaders to provide Certified Reliability Leader (CRL)-aligned reliability leadership—building a proactive reliability culture, driving defect elimination, and enabling risk-based decisions that protect safety, mission readiness, and lifecycle cost. Manages and oversees the QCRS Technicians and the overall site team to enable safe, reliable, high-quality infrastructure and operations that meet or exceed contract requirements. The success of this position will draw from Tessera’s leadership competencies: Mission and Values: Safety Leadership; Operations Excellence; Customer Service; and Servant Leadership.

Requirements

Minimum of five (5) years of quality management, safety management, or similar required.
Certified Reliability Leader (CRL) or CMPR certification required within 2 years of hire.
A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
Must be able to obtain and maintain applicable security clearances and installation access.
A background check and E-Verify will be conducted for this position.

Nice To Haves

Bachelor’s degree in quality management, safety management, or similar field preferred.
Industry-recognized Quality Control Certification preferred.
Acoustic, Thermography Level 1 certification preferred.

Responsibilities

Responsible for assuring performance objectives and standards identified in the performance work statement/contract are met.
QCRS Manager or alternate shall be on-site during the Government’s regular working hours and shall be available as required in accordance with company policy.
Manage and oversee all aspects of the contractually defined QC program, including QC Plan development and approval, key control processes, internal and client-facing reporting, and ISO 9001 integration.
Manage preparation and execution of QCR inspection schedules and follow-up actions for both randomized work orders and daily IQ reports IAW contract requirements. Leverage iPads, Maximo, and Power BI to streamline this process.
Manage and oversee CRL-aligned reliability practices by partnering with the site team to (a) establish and sustain a reliability culture and aligned behaviors, (b) ensure continual improvement and defect elimination, (c) manage corrective and preventive actions (CAPA) at the appropriate level using 5 Why and Root Cause Analysis (RCA), and (d) apply risk-based prioritization to reliability work (criticality, consequence, and lifecycle impact) to improve asset performance over time.
Manage site safety compliance through the customization, implementation, and update of the Accident Prevention Program (APP).
Manage the ISO 9001 program, including documentation, auditing, and certification of core TFM processes, which leverages corporate TFM processes with site variations and innovation.
Integrate relevant safety observations into routine quality inspections.
Work with managers to formulate and implement policies and procedures to facilitate, clarify, and correct processes.
Must be able to read and understand the contract, design, sketches, and maintenance/construction standards.
Analyze results and recommend measured performance results, objectives, and efficiency of the systems to management.
Manage development of a robust safety inspection program that is integrated into the mobile technology.
Do trend analysis on these inspections to identify areas of safety improvement on an ongoing basis.
Manage involvement in the investigation and reporting of all safety incidents and notice-only events in the JBER workplaces.
Partner with the Site Manager and the leadership team to conduct local and Home Office Green Table incident analyses using tools such as the 5 Whys and Human Factors Analysis Classification System (HFACS).
Partner with the Site Manager and leadership team to sustain employee engagement in safe practices, including participation in the near-miss system.
Responsible for the deployment, collection, and analysis of Tessera’s annual Safety Culture Survey at JBER.
Collaborates with the Home Office safety team to design and produce site-relevant safety promotion materials.
Responsible for maintaining accurate and complete safety performance data (incident, notice-only, first aid) prior to input into Workday, Tessera’s HRIS system.
Conducts routine reviews of this data to identify any negative trends that need to be addressed.
Travel as required to outlying sites and Tessera’s Home Office in Bremerton, WA.

Benefits

Medical, Dental, Vision, Life & Short-Term Disability Insurance
Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment
Flexible Spending Accounts for both medical and dependent care
11 paid federal holidays
Accrual of 12 paid days of vacation at the start of employment
Paid sick leave
Potential shared earning bonus
Tuition assistance is available after 1 year of employment
Potential scholarships for qualified dependents
Professional development, certifications, and training opportunities
Verizon wireless discount
Employee Assistance Program (EAP)
Engaging wellness program
Public Service Loan Forgiveness eligibility for full-time employees