Quality and Safety Manager

Selit North America Inc•Commerce, GA

4h•Onsite

About The Position

Welcome to SELIT North America, a privately owned company specialized in extruded foam underlayment for the flooring industry. Our mission is simple: We hire to retire. What sets us apart is our innovative spirit, showcased in our state-of-the-art, air-conditioned manufacturing plant in Northeast Georgia. Join us to be part of a workplace that values development, creativity, and community. A career at SELIT North America isn't just a job; it's a lifelong journey in a cutting-edge and supportive environment. As a Quality and Safety Manager, you will report to the CEO, with functional reporting to the VP Production and R&D. You will apply your technical and leadership background, acquire new skills, and contribute to the success of our team in a clean and safe environment. The Quality and Safety Manager is responsible for overseeing all quality assurance, quality control, and safety programs within a manufacturing facility producing flooring underlayment products. This role ensures products meet internal specifications and customer requirements while maintaining compliance with safety regulations, managing customer quality concerns, and fostering a culture of continuous improvement.

Requirements

5+ years of experience in Quality and Safety management in a manufacturing environment.
Strong working knowledge of Microsoft Office, especially Excel (data analysis, reporting) and PowerPoint (presentations).
Proven ability to professionally handle customer complaints and deliver timely, effective resolutions.
Knowledge of OSHA regulations and workplace safety standards.
Experience with root cause analysis and continuous improvement tools.
Strong leadership, communication, and problem-solving skills.
Proven experience in a Quality Assurance and Safety role in the manufacturing industry.
OSHA 30 Certified.
First Aid/CPR Certified.

Nice To Haves

Bachelor’s degree in Engineering, Quality, Safety, or related field.
Experience with foam, polymers, or building materials.
Strong understanding of quality testing methods, including physical property testing such as density, expansion, creep, brittleness.
Professional certifications such as Certified Quality Manager (CQM), Certified Quality Auditor (CQA), and Certified Safety Professional (CSP).

Responsibilities

Develop, implement, and maintain quality management systems (QMS) to ensure consistent product performance.
Establish and maintain product specifications, testing standards, and acceptance criteria.
Oversee testing and inspection processes for underlayment products: Color consistency, Creep resistance, as well as Density, Thickness measurements, Expansion performance and Brittleness.
Analyze test data and trends to identify quality issues and drive corrective and preventive actions (CAPA).
Lead root cause analysis and implement solutions to reduce defects and variability.
Ensure compliance with customer requirements, internal standards, and applicable industry regulations.
Manage documentation, including SOP’s, test procedures, and quality records.
Manage the TDS and SDS sheets for the products.
Coordinate internal and external audits and ensure readiness at all times.
Manage and respond to customer complaints in a professional and timely manner.
Conduct thorough investigations into customer-reported issues and provide clear, data-driven responses.
Ensure all customer concerns are documented, tracked, and resolved within established timelines.
Collaborate with internal teams to implement corrective actions and prevent recurrence.
Maintain strong communication with customers to build trust and ensure satisfaction.
Develop, implement, and enforce safety policies and procedures in compliance with OSHA (PSM) and other regulatory standards.
Conduct weekly safety walks and regular safety audits, risk assessments, and hazard analyses.
Lead incident investigations and implement corrective actions to prevent recurrence.
Promote a strong safety culture through training, communication, and leadership.
Ensure proper use of PPE and safe operation of equipment.
Maintain records of safety incidents, training, and compliance documentation.
Lead and mentor quality and safety team members.
Collaborate with production, maintenance, and engineering teams to improve processes and quality.
Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
Monitor KPIs related to quality (scrap, rework, defects) and safety (incident rates, near misses).
Prepare and present reports, analyses, and presentations to leadership.
Provide regular updates to leadership on performance and improvement initiatives.