Quality Control Manager (Custodial)
About The Position
ICMS is seeking an experienced Quality Control Manager responsible for ensuring the quality of custodial work, maintaining positive customer interactions, and documenting and monitoring execution of the Quality Control Plan. The role provides the Government with compliant supplies and services and works with the Government in administering its Quality Assurance Surveillance Plan. The manager has overall responsibility for managing and executing the Quality Control Management Program and ensuring the QCP continually meets contract performance requirements and compliance. This is a full-time, onsite position; telecommuting will not be considered. Work schedules may change based on client and company needs. As a management position, the role is regularly on call and requires availability to respond to emergencies off shift. The hire is contingent upon award of the contract. The salary range is $80,000–$85,000 annually. Employment is conditioned on passing a pre-employment drug screening and receiving acceptable reference and background check results. Contractor personnel working onsite at federal facilities must meet federal government security clearance standards.
Requirements
- At least 2 years of documented relevant custodial services experience, with responsibility for overall management and implementation of the Quality Control Plan.
- Thorough knowledge of custodial industry standards, cleaning methodologies, and quality inspection procedures.
- Knowledge of OSHA regulations, CDC cleaning guidance, EPA requirements, and infection-prevention best practices.
- Ability to read, write, speak, and understand English.
- Valid state driver's license with no major infractions.
- OSHA 30 Training.
- Pass a pre-employment drug screening and receive acceptable reference and background check results.
- Meet federal government security clearance standards for personnel working onsite at federal facilities.
Nice To Haves
- Experience performing quality control on a federal contract.
- Familiarity with ISO 9001:2015 accreditation and execution.
Responsibilities
- Manage and execute the Quality Control Management Program.
- Ensure the Quality Control Plan continually meets contract performance requirements and compliance standards.
- Communicate Quality Control Plan expectations and requirements to stakeholders.
- Perform quality inspections according to contract requirements.
- Inspect in-process work proactively to confirm contract conformance and minimize rework.
- Establish inspection protocols for off-site work to enforce high-quality standards.
- Review submittals for compliance with contract specifications before submission.
- Conduct internal and external audits as necessary to ensure compliance with the Quality Control Plan.
- Submit meaningful quality information in daily, weekly, and monthly QC reports.
- Assist with developing and preparing QC Plans for future projects.
- Provide continuous-improvement standards, training, and processes to eliminate repetitive deficiencies.
- Provide the Government with compliant supplies and services and work with the Government regarding administration of its Quality Assurance Surveillance Plan.
- Maintain positive customer interactions and document and monitor execution of the Quality Control Plan.
- Be available on call regularly and respond to emergencies off shift.
Benefits
- Medical, dental, and vision insurance fully covered for the employee.
- Life and accidental death and dismemberment insurance.
- 401(k) retirement plan.
- 11 paid government holidays.
- Generous sick and vacation leave.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
