Quality Control Lead

Misfits Market•Hanover, MD

5d•Onsite

About The Position

The Quality Control Lead performs quality checks at all touch-points in the product’s journey through the warehouse, including inbound, storage, production line, and outbound boxes. The role reviews study data and requires attention to detail and problem-solving. Reporting to the Quality Supervisor, the Quality Control Lead is an operations team member responsible for prioritizing food safety in the warehouse and helping ensure customers receive high-quality food.

Requirements

Authorized to work in the United States.
Experience or comfort working in a refrigerated environment (36 degrees).
Strong verbal communication skills.
Willingness to work overtime and/or possible weekends if business needs require it.
Ability to thrive in a repetitive, fast-paced environment.
Strong interpersonal skills.
Ability to lift up to 50 lbs repetitively, with or without reasonable accommodation.
Ability to stand, squat, kneel, and bend repetitively, with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent.
Bilingual in English and Spanish preferred.
Experience working in a food-based environment.

Responsibilities

Maintain a safe and healthy work environment by following standards and procedures and complying with state and local regulations for a food-based facility.
Follow the SQF Food Safety Code and monitor the warehouse floor to ensure employees follow Good Distribution Practices (GDP).
Promote a proactive “see something, say something” culture by escalating concerns and taking appropriate action.
Conduct frequent quality control inspections of produce and grocery products throughout the warehouse; remove and document items that fail inspection.
Maintain legible, accurate records of warehouse food products, including discarded and damaged items from various departments.
Validate the quality and accuracy of inbound deliveries, including temperature and pressure checks, and maintain current databases and internal spreadsheets.
Identify and report potential food safety or quality problems, escalating them immediately to the QC Supervisor.
Perform basic mathematical computations for audits, inspections, and cycle counts.
Segregate and label non-conforming materials for hold, rejection, or sorting.
Own inbound quality inspections and documentation processes; verify quality and shelf life of products in backstock and storage.
Review internal communication channels for inbound trends and reimbursement reports, and plan accordingly.
Manage time and changing priorities to minimize downtime in receiving and production departments.
Use interpersonal communication skills to train new team members on company processes.
Serve as backup to the QC Supervisor and QA Lead, representing the FC when the QC Supervisor is absent.