Quality Control Lead

Misfits Market•Walnut, CA

About The Position

The Quality Control Lead performs quality checks at all touch-points in products’ journey through the warehouse, including inbound, storage, production line, and outbound boxes. This role is the first to review study data and requires attention to detail and problem-solving skills. Reporting to the Quality Supervisor, the Quality Control Lead is an important member of the operations team. By prioritizing food safety in the warehouse, the role helps ensure customers receive high-quality, safe food.

Requirements

Authorized to work in the United States.
Experience or comfort working in a refrigerated environment (36 degrees).
Strong verbal communication skills.
Willingness to work overtime and/or possible weekends if business needs require it.
Ability to thrive in a repetitive, fast-paced environment.
Strong interpersonal skills.
Ability to lift up to 50 lbs repetitively, with or without reasonable accommodation.
Ability to stand, squat, kneel, and bend repetitively, with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent.
Bilingual English/Spanish preferred.
Experience working in a food-based environment.

Responsibilities

Maintain a safe and healthy work environment by following standards and procedures and complying with state and local regulations for a food-based facility.
Follow the SQF Food Safety Code and monitor the warehouse floor to ensure employees consistently follow Good Distribution Practices (GDP).
Promote a proactive “see something, say something” culture by escalating concerns and taking appropriate action.
Perform frequent quality-control inspections of produce and grocery products throughout the warehouse, removing and documenting items that fail inspection.
Maintain legible, accurate records of warehouse food products, including discarded and damaged products from various departments.
Validate the quality and accuracy of inbound deliveries, including temperature and pressure checks, and maintain current data in databases and internal spreadsheets.
Identify and report potential food safety or quality problems, immediately escalating them to the QC Supervisor.
Perform basic mathematical computations for audits, inspections, and cycle counts.
Segregate and label non-conforming materials for hold, rejection, or sort.
Own inbound quality inspections and documentation processes; verify product quality and shelf life in backstock and storage.
Review internal communication channels for inbound trends and reimbursement reports, and plan accordingly.
Manage time and changing priorities to minimize downtime in receiving and production departments.
Use interpersonal communication skills to train new team members according to company processes.
Serve as backup to the QC Supervisor and QA Lead, representing the FC when the QC Supervisor is absent.