Quality Control Laboratory Technician

American Red Cross • Dedham, MA

1d

About The Position

Quality Control Laboratory Technicians perform manufacturing and inventory-control processes in a highly regulated environment, from receiving unprocessed blood through maintaining accurate records of finished goods in preparation for distribution to hospitals. The role requires attention to detail, a customer-service focus, and compassionate interactions with internal and external customers.

Technicians manufacture, label, test, sample, and store blood products and samples; maintain quality and production standards; manage inventory; operate and check laboratory equipment; enter data; and maintain complete manufacturing and inventory records. They assess product quality, quarantine and disposition unacceptable products or samples, perform complex blood-product manufacturing tasks, and participate in staff on-the-job training.

The standard schedule is Friday through Tuesday, 12:00 a.m. to 8:30 a.m. Initial training lasts four to six weeks, Monday through Friday, 9:00 a.m. to 5:30 p.m. Pay is $24.50 per hour, plus shift differential pay for hours worked after 3:00 p.m. on weekdays and all weekend hours ($2.25–$3.50 more per hour for this shift).

Requirements

• High school diploma or equivalent required.
• Good computer skills and ability to use a wide variety of programs and laboratory equipment.
• Attention to detail, accurate documentation, and good decision-making skills.
• Good communication skills and ability to work both on a team and independently with minimal supervision.
• Ability to stand, stretch, stoop, and bend for extended periods; lift, pull, push, and move objects up to 50 pounds; and work in walk-in refrigerators or freezers for periods of time.
• May be required to wear protective clothing such as lab coats, gloves, and face shields.

Nice To Haves

• At least two years of related experience in a regulatory, laboratory, or manufacturing environment, or an equivalent combination of education and related experience; listed as preferred.

Responsibilities

• Manufacture, label, test, sample, and store blood products and samples in accordance with applicable policies and procedures.
• Meet departmental quality and production/distribution goals and ensure products and samples are suitable for release.
• Maintain good inventory-management practices throughout the manufacturing process.
• Operate and maintain equipment, perform validation and quality-control checks, and ensure adequate supplies are available.
• Enter data and use computer programs for component production, labeling, storage, and sample-tube management.
• Maintain accurate, legible, and complete manufacturing records and electronic and physical inventory locations for products and samples.
• Analyze visual inspections and information from other departments to make decisions that meet time requirements and quality standards.
• Identify and quarantine products or samples that do not meet quality requirements and perform disposition of unacceptable items.
• Perform complex manufacturing tasks, including pooled-product manufacturing, freezing, washing or deglycerolizing blood products, pathogen reduction, and further manufacturing of apheresis products.
• Participate in on-the-job training of staff.
• Show up for every shift and interact positively, proactively, and with a customer-focused, compassionate approach with internal and external customers.

Benefits

• Medical, dental, and vision plans.
• Health spending accounts and flexible spending accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% employer match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED