Quality Control Laboratory Technician

American Red Cross • Dedham, MA

6h

About The Position

The Quality Control Laboratory Technician performs laboratory testing and manufacturing procedures on blood products in a highly regulated environment. The role includes preparing pathogen-reduced platelet products for hospital use, interpreting test results, and ensuring products are suitable for release to hospitals. Successful technicians demonstrate attention to detail, customer-service focus, and compassion toward internal and external customers.

The standard schedule is Friday through Tuesday, 4:00 p.m. to 12:30 a.m. Training lasts the first 4–6 weeks and runs Monday through Friday, 9:00 a.m. to 5:30 p.m. The pay rate is $24.50 per hour, plus a shift differential of $2.25–$3.50 per hour for hours worked after 3:00 p.m. on weekdays and all weekend hours.

Requirements

• Associate degree in science or 36 completed credit hours in math and/or science, or a bachelor’s degree in an applied science.
• Ability to use a wide variety of laboratory or medical equipment, a personal computer, and applicable software for sustained periods.
• Ability to work with a team.

Nice To Haves

• MLT (ASCP) or MT (ASCP) certification is a plus.

Responsibilities

• Perform moderate- to high-complexity laboratory tests on donor specimens and blood products, and interpret test results.
• Identify and quarantine products or samples that do not meet quality requirements.
• Meet departmental quality and quantity production and testing goals, and appropriately manage exceptions.
• Ensure products are suitable for release and distribution.
• Prioritize workload to meet production and customer requirements.
• Perform quality control on products, reagents, equipment, and test kits.
• Maintain accurate electronic and physical inventory locations for products and samples.
• Participate in troubleshooting and problem-solving with cross-functional teams.

Benefits

• Medical, dental, and vision plans
• Health Spending Accounts and Flexible Spending Accounts
• Paid time off starting at 15 days per year, based on job type and tenure
• 11 paid holidays, including six core holidays and five floating holidays
• 401(k) with up to 6% match
• Paid family leave
• Employee assistance
• Short- and long-term disability and insurance
• Service awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree