Quality Control Laboratory Technician

American Red Cross • Dedham, MA

2d

About The Position

The Quality Control Laboratory Technician performs basic through advanced manufacturing, processing, and testing procedures on blood products, interprets test results before blood is released to hospitals, and manufactures and prepares pathogen-reduced platelet products for hospital use in a highly regulated environment. The role calls for strong attention to detail, a customer-service focus, and compassionate treatment of internal and external customers.

The standard schedule is Friday through Tuesday, 4:00 p.m. to 12:30 a.m. The first 4–6 weeks follow a training schedule of Monday through Friday, 9:00 a.m. to 5:30 p.m. Pay is $24.50 per hour, plus a shift differential for hours worked after 3:00 p.m. on weekdays and all weekend hours ($2.25–$3.50 more per hour for this shift).

Requirements

• Associate degree in science or 36 completed credit hours in math and/or science, or a bachelor’s degree in an applied science.
• Ability to use a wide variety of laboratory or medical equipment, a personal computer, and applicable software for sustained periods.
• Ability to work with a team.

Nice To Haves

• MLT (ASCP) or MT (ASCP) certification is a plus.
• No additional experience is required for MLT- or MT-degreed staff.

Responsibilities

• Perform moderate- to high-complexity laboratory testing procedures on donor specimens and blood products, interpret results, and identify and quarantine products or samples that do not meet quality requirements.
• Meet departmental quality and quantity production and testing goals, and appropriately manage exceptions.
• Ensure products are suitable for release for distribution.
• Prioritize workload to meet production and customer requirements.
• Perform quality control on products, reagents, equipment, and test kits.
• Maintain accurate electronic and physical inventory locations for products and samples.
• Participate in troubleshooting and problem-solving activities with cross-functional teams.

Benefits

• Medical, dental, and vision plans
• Health Spending Accounts and Flexible Spending Accounts
• Paid time off starting at 15 days per year, based on job type and tenure
• 11 paid holidays: six core holidays and five floating holidays
• 401(k) with up to 6% match
• Paid family leave
• Employee assistance
• Short- and long-term disability and insurance
• Service awards and recognition

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree