Quality Control Instrument Area Specialist - DPM DU

Novo NordiskDurham, NC
Onsite

About The Position

This position works closely with Laboratory personnel to support repairs, preventive maintenance, and calibration of laboratory instrumentation. The role is responsible for scheduling resources related to third-party instrument services and for activities related to BMS & alarm handling. The department has been tackling unmet medical needs for over 100 years, focusing on serious chronic diseases like diabetes and obesity. The Emerging Technologies - Solid Dosage Forms US facility in Durham, NC, is a 194,000 square foot tableting and packaging facility supporting the production of oral treatments for type 2 diabetes patients. This facility maintains a curious and pioneering spirit, aligning with a growing pipeline of new products and emerging technologies.

Requirements

  • Bachelor’s Degree in Chemistry, Engineering or a relevant field of study from an accredited university required with a minimum of five (5) years of intense laboratory instrumentation experience in the pharmaceutical industry required
  • May consider an Associate’s Degree in Chemistry, Engineering or a relevant field of study from an accredited university with a minimum of seven (7) years of intense laboratory instrumentation experience in the pharmaceutical industry required
  • May consider an High School Diploma (GED) with a minimum of nine (9) years of intense laboratory instrumentation experience in the pharmaceutical industry required
  • Laboratory instrument calibration, maintenance & repair experience required
  • High attention to detail required
  • Excellent customer service skills
  • Demonstrated high level of organization in task management, as well as logical planning for task execution & follow-up required
  • Demonstrated experience in systematic approach to problem solving & troubleshooting required

Nice To Haves

  • Experience with LIMS & lab automation software, preferably Waters Empower preferred
  • Extensive experience with MS Office products preferred
  • Familiarity with SAP PM module and SAP QM module a plus

Responsibilities

  • Works closely with Laboratory personnel to support repairs, preventive maintenance & calibration of laboratory instrumentation.
  • Schedule resources as related to third party instrument services.
  • Responsible for activities related to BMS & alarm handling.
  • Accurately & legibly records all activities in appropriate documentation.
  • Writes work orders.
  • Reviews documentation for accuracy & completeness.
  • Instrument specifications, scheduled maintenance, repair, & calibration.
  • Identifies & handles deviations per proper procedures for measuring equipment.
  • Supports cross-functional investigations & participates in systematic problems solving.
  • Understand & execute GMP & compliance protocols for instrument validation.
  • Executes work according to schedule & department plan.
  • Evaluates instrument performance & responds to potential issues.
  • Contributes to process confirmations.
  • Maintains training qualifications on time.
  • Supports training others as required.
  • Follow all safety and environmental requirements in the performance of duties.
  • Other duties, as assigned.

Benefits

  • Leading pay and annual performance bonus for all positions
  • All employees enjoy generous paid time off including 14 paid holidays
  • Health Insurance, Dental Insurance, Vision Insurance – effective day one
  • Guaranteed 8% 401K contribution plus individual company match option
  • Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
  • Free access to Novo Nordisk-marketed pharmaceutical products
  • Tuition Assistance
  • Life & Disability Insurance
  • Employee Referral Awards
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