Quality Control Coordinator

Kloeckner Metals - Americas•Louisville, MS

About The Position

The Quality Control Coordinator develops, implements, and executes process control, validation, and improvement activities. The role handles customer complaints and guides them through the system toward resolution. The coordinator trains new employees and provides ongoing ISO procedure training for warehouse employees. The position establishes and maintains quality procedures and documentation, oversees testing of processes and products, supports audits and APQP activities, and works with customers and internal teams to address quality requirements. Other duties may be assigned.

Requirements

  • Minimum 2 years of experience in both safety- and quality-related positions.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Develop and implement verification plans for current and new products.
  • Develop and implement process improvement plans as required.
  • Champion the change control/ECN process.
  • Oversee testing of processes and products.
  • Verify that warehouse personnel's inspection procedures are accurate and comply with quality control procedures; distribute procedures and maintain ISO 9002 books in the warehouse.
  • Establish quality control standards and procedures for all departments and ensure relevant personnel know the procedures.
  • Coordinate root cause analysis activities.
  • Train new hires on ISO procedures and conduct Corrective Action Report training classes for responsible warehouse employees.
  • Conduct FAI, PFMEA, PPAP, and process mapping activities as required.
  • Develop programs for individual accounts as required and assist customers in developing quality control procedures.
  • Develop, implement, and maintain quality system documentation.
  • Support APQP-related activities.
  • Work with the Regional Quality/Safety Manager on ISO 9002 audits by customers, corporate representatives, and UL auditors.
  • Track quality/PPM and process improvement goal metrics.
  • Perform other duties as assigned.

Benefits

  • 401(k) with company match
  • Health insurance, including medical and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Wellness stipend
  • Paid life insurance
  • Paid long-term disability insurance
  • Paid short-term disability insurance
  • Adoption assistance (financial)
  • Adoption and fertility navigation support
  • Paid time off
  • Paid holidays
  • Referral program
  • Employee Assistance Program
  • Employee discount
  • Tuition reimbursement
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