Quality Control Coordinator - Remote

Longbridge Financial•Paramus, NJ

11d•$52,000 - $57,000•Remote

About The Position

Longbridge Financial is seeking a Quality Control Coordinator to conduct ongoing quality control for reverse mortgage (HECM and Proprietary) and HELOC pipelines, ensuring adherence to HUD and investor guidelines and federal, state, and regulatory requirements. The Coordinator manages pre- and post-closing QC processes, including coordinating loan reviews, tracking service-level agreements, communicating findings, and working with the QC provider to mitigate findings. This is a non-exempt, bonus-eligible role with a target base salary range of $52,000–$57,000, based on factors including skills and work experience.

Requirements

At least 3 years of industry experience in quality control, underwriting, or an equivalent area.
FHA and reverse mortgage experience.
Strong understanding of regulatory compliance in mortgage lending, including TILA, RESPA, Regulation B, and Regulation C.
Ability to exercise independent judgment and use problem-solving skills.
Ability to handle multiple tasks and prioritize workloads to meet deadlines.
Ability to work independently with exceptional attention to detail.
Excellent communication skills and professional interaction with internal and external customers.
Detail-oriented and highly motivated to work in a fast-paced environment.
Proficient computer skills, including Word, Excel, Outlook, and SharePoint.

Responsibilities

Manage the post-closing QC process, including loan selection, delivery of files for review, tracking service-level agreements, communicating findings to appropriate parties, and mitigating findings with the QC provider.
Identify loans that require FHA self-reporting.
Identify compliance risks or concerns and report them to management.
Analyze QC results to identify trends and work with Operations Management on process enhancements when systematic errors are discovered.
Summarize and log pre- and post-closing audit findings and create monthly reports.
Communicate audit findings and remediation to management.
Complete other compliance-related assignments required for agency and regulatory compliance.
Manage administration of external programs and vendors used to complete quality control tasks.
Communicate credit policy, state regulatory, compliance, and Operations process alerts, as well as underwriting guideline updates, to the QC vendor.
Select loans with final underwriting approval for pre-funding QC audits before closing; manage file delivery, service-level agreement tracking, communication and mitigation of findings, and issue Operations a clearance to close.
Support Operations in addressing patterns of deficiencies discovered during QC.
Perform other related duties as assigned.