Quality Auditor

Live Comfortably LLC•Fayetteville, NC

About The Position

The Quality Auditor inspects product quality within the plant and ensures product inspections and quality assurance procedures are performed as defined in the Live Comfortably Quality Manual and meet customer and end-user standards. The role supports Operations by working efficiently and maintaining productivity, and emphasizes teamwork, clear communication, problem solving, organization, judgment, reliability, and a strong work ethic. The Quality Auditor works with plant employees and the Quality Manager, Supervisor, or Lead to apply quality procedures, train associates, review inspection information, address nonconforming products and materials, and support continuous improvement. The position requires working in production and warehouse areas and complying with company and safety guidelines. Associates are expected to perform with minimal supervision after initial training and may be asked to assist with other duties as needed.

Requirements

  • High school diploma or equivalent.
  • Ability to make qualified decisions and accept responsibility for decisions made.
  • Ability to perform inspections in all areas of production.
  • Good vision and above-average or superior color perception.
  • Basic math skills.
  • Ability to use a tape measure accurately and follow detailed instructions.
  • Thoroughness and attention to detail.
  • Excellent verbal and written communication skills, including the ability to communicate effectively with plant management and employees.
  • Competence working with Outlook, Excel, and Word.
  • Competencies including detail orientation, communication, teamwork, reliability, problem solving and decision making, customer focus, integrity, and professionalism.
  • Ability to be mobile in manufacturing and warehouse areas, maneuver around equipment and goods, and meet the physical demands described in the posting.
  • Ability to observe product details at close range and several feet away and to communicate information accurately.

Nice To Haves

  • Experience in quality assurance for production manufacturing is ideal.
  • Experience in a textile environment is preferred.
  • Knowledge of sewing is a plus, including the ability to identify sewing defects and their causes.
  • Bilingual English/Spanish ability may be required depending on plant location.

Responsibilities

  • Ensure Quality Manual guidelines, procedures, specifications, and reports are executed at the plant, and work with the Quality Manager, Supervisor, or Lead to submit suggested improvements to Corporate Quality.
  • Maintain and communicate quality standards to plant employees.
  • Train associates as needed.
  • Participate in weekly Quality Meetings and follow up on agreed action items and improvements.
  • Assist the Quality Manager or Supervisor in maintaining and providing access to quality reference materials, including component standards, design folders, customer specifications, AQL sampling, and defect guides.
  • Monitor new-item BOM specifications and revisions for missing or incorrect components and unclear or conflicting item master instructions; report issues for resolution and communicate changes to employees and supervisors.
  • Maintain the new start-up approval process and ensure prompt resolution of nonconformances to specifications.
  • Monitor component substitutions and ensure rework or repair instructions are implemented so substitute materials meet customer and compliance requirements.
  • Report plant-level component and fiber quality issues and defects exceeding allowable specifications to the Quality Manager or Supervisor.
  • Control nonconforming materials and inspection and rework or repair labor, and log quality issue details when assigned.
  • Enter daily Receiving, Work-In-Process, and Finished Goods inspection data in SharePoint or other designated forms; follow record-retention guidelines and correct data-entry errors.
  • Be prepared for short-notice assignments related to quality or other projects.
  • Review quality inspection data and communicate findings to production associates so they can make changes to improve products and process controls.
  • Report chronic quality control issues to the Quality Manager or Supervisor for follow-up with plant management.
  • Work professionally with plant management and employees to achieve objectives and continuously improve quality.
  • Comply with company and safety guidelines.
  • Promote a Lean Manufacturing Culture.
  • Perform other duties as needed to meet customer requirements.
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