Quality Auditor

LION•New York, NY

18d•$21 - $25•Onsite

About The Position

LION TotalCare is seeking a Quality Auditor to inspect firefighter protective garments and support the safe, timely delivery of cleaning and repair services. The role evaluates garment cleanliness, visible damage, and safety hazards; records required and customer-requested repairs in a tracking system; and coordinates or performs testing when damage could affect garment integrity or protective performance. The auditor applies relevant NFPA standards, supports customer satisfaction and service deadlines, and helps maintain high-quality standards.

Requirements

High school diploma or GED.
Ability to read and comprehend English-language instructions.
Willingness to learn industry standards applicable to the inspection process.
Experience making decisions as part of a job requirement.
Experience entering information into a database or demonstrated computer-use skills.
Ability to work within a multifunctional team and work well with others.
Positive attitude and good attendance record.
Strong problem-solving skills.
Self-motivated and organized.
Ability to work in a fast-paced, time-sensitive environment and meet deadlines.
Ability to stand, sit, walk, and bend as needed.
Ability to use proper lifting technique to lift objects up to 30 pounds.

Responsibilities

Inspect garments for cleanliness, damage, and safety, and determine the work needed to meet industry standards and customer expectations.
Enter repair information into the tracking system.
Send garment liners for hydrostatic testing.
Categorize garments by required work and route them to the appropriate areas.
Coordinate or perform testing on components when damage could affect garment performance.
Adhere to applicable NFPA standards and established compliance procedures.
Approve jobs within customer pre-authorization limits.
Work with the team to meet delivery deadlines and ensure firefighter gear is repaired on time and meets quality standards.
Maintain cleanliness and good housekeeping in the inspection area.
Work effectively with other production associates and follow instructions with minimal supervision.
Maintain a clean and safe work environment and follow company rules and regulations.
Multitask and perform other duties as needed.