Quality Assurance

In Flight, Inc•Ghent, NY

10h•Hybrid

About The Position

At In Flight, Inc., we empower people with intellectual and developmental disabilities to reach for hopes and dreams and support a meaningful quality of life. In Flight Inc., is a nonprofit that provides support services within a home environment and the community for adults with Intellectual and Developmental Disabilities (IDD). The QA/Compliance Specialist will provide support to the Quality Assurance/Corporate Compliance department through conducting internal audits as well as investigations.

Requirements

Associates degree
Maintain the strictest confidentiality.
Work well as part of a team in the office.
Excellent organizational, verbal and written skills
Proficiency in Microsoft Office is a must
Certification in conducting investigations is required and must be obtained within 6 months of hire date
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical form and deal with several abstract and concrete variables.
Must pass all NYS Justice Center Background Check Requirements based on job duties if needed and Physical.

Nice To Haves

3 years of OPWDD experience preferred
knowledge of program administration is a plus
Understanding of QA/Corporate Compliance procedures preferred

Responsibilities

Conducts internal audits of all program areas.
Provide verbal and written feedback to the appropriate parties from audit.
Complete written reports on audit findings.
Tracks audit deficiencies through SharePoint and reports information to VP of QA.
Maintain and keep updated on regulatory requirements.
Must maintain a high level of confidentiality and only share authorized information as needed.
Other administrative duties pertaining to investigations and program audits as requested by VP of QA.
Conduct internal investigations in regard to 624 & 625 regulations.
Work collaboratively with the Quality Assurance team to triage reports received and make recommendations, where applicable.
Assist with filing allegations of abuse and neglect, reportable incidents, notable occurrences, as well as 625 events and situations through the state reporting system Incident Management Application "IRMA".