Quality Assurance

Full Sail University•Winter Park, FL

2d•Onsite

About The Position

The Quality Assurance SE role is responsible for testing internally developed applications prior to deployment, ensuring all releases meet established standards for functionality, usability, and documentation accuracy. Testing scope encompasses application software, user documentation, and support materials, with a focus on story satisfaction, functional defects, and user-experience quality. This role requires proactive communication with design and development teams regarding functional requirements, product designs, project schedules, and potential risks throughout the development lifecycle. The Quality Assurance SE role may also assist in producing release notes for each deployment, drawing from internal bug tracking tools. Additionally, this individual collaborates with technical support team members to share knowledge and build team capability. This position is located and worked on campus in Winter Park, FL.

Requirements

Working knowledge of web technologies (HTML, CSS, JavaScript) sufficient to identify front-end defects, inspect browser behavior, and communicate effectively with developers
Advanced knowledge of desktop and mobile application environments
Proficiency with bug tracking tools (e.g., Jira, Azure DevOps)
Proficiency with test automation frameworks (e.g., Selenium, Katalon Studio)
Experience with API testing tools (e.g., Postman, SoapUI)
Ability to design, develop, and document: Application test plans and test case libraries, Automation scripts and frameworks, White-, gray-, and black-box testing processes, Sanity, smoke, and regression test processes
Clear communication skills; able to document and convey test findings to team members and stakeholders
Strong organizational skills with the ability to manage and prioritize multiple concurrent tasks independently
Methodical, consistent, and patient approach to testing and troubleshooting
Collaborative team mindset with a genuine desire to learn and contribute
Proactive and self-directed; comfortable flagging issues and following through without close supervision
2+ years of experience in quality assurance testing of enterprise applications, including integrated systems
Full Sail operates in a cross-platform environment supporting Linux, macOS, and Windows.

Nice To Haves

Familiarity with performance and load testing tools is a plus
Knowledge of accessibility testing standards (WCAG) is a plus
Bachelor’s degree in Computer Science, Information Technology, or a related field preferred; equivalent work experience considered
ISTQB certification or equivalent QA certification is a plus

Responsibilities

Execute end-to-end testing of internal and external applications and their integrations prior to deployment, covering story satisfaction, functional, and user-experience defects
Design, develop, and document test plans, automation scripts, and quality assurance processes, working independently within established standards
Communicate proactively with development and design teams regarding functional requirements, product designs, schedules, and potential issues throughout the development lifecycle
Maintain thorough and accurate documentation throughout the testing lifecycle, including test plans, test cases, defect reports, and release notes, with a strong emphasis on JIRA for tracking, logging, and communicating QA activities
Collaborate with QA and technical support team members to share knowledge and support team goals
Participate in the ongoing improvement of QA processes in both waterfall and agile development environments
Adheres to the policies and procedures of Full Sail University
Maintains strict confidentiality of company and personnel information
Demonstrates a strong commitment to the mission and values of the organization
Adheres to company attendance standards
Performs other duties as assigned