Quality Assurance Tester

bp • US: Ohio - Westlake Retail Support Center, OH

2d • Onsite

About The Position

As a Quality Assurance (QA) Analyst at bp, you will partner with Technology and Business interested parties to define requirements and develop comprehensive testing strategies for Retail, Cstore, Fueling and Restaurant Point-of-Sale (POS) solutions. You will play a critical role in ensuring systems are robust, efficient, secure, and production-ready. This role focuses on validating software quality, identifying defects, and ensuring all solutions meet business expectations and compliance standards prior to deployment.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 3+ years of experience in QA or software testing, including hands-on execution of test cases
• Experience creating and executing test plans, test cases, and test scripts
• Solid understanding of software testing fundamentals and QA processes
• Ability to validate requirements and ensure alignment with business expectations
• Experience using Microsoft Office tools (Excel, Word, Visio)
• Strong analytical, troubleshooting, and organizational skills
• Effective communication skills and ability to work with both technical and non-technical teams
• Ability to manage multiple priorities in a fast-paced environment
• Attention to detail and commitment to quality
• Problem-solving and critical thinking
• Strong collaboration and teamwork
• Continuous learning mindset

Nice To Haves

• Experience with Retail, Cstore, Fueling and Restaurant POS systems and environments (e.g., NCR StorePoint/Retalix, NCR Aloha, Verifone Commander/C18)
• Knowledge of payment processing technologies (credit cards, gift cards, EMV, P2PE)
• Experience in retail, convenience store, or fuel industry environments
• Familiarity with Atlassian tools (Jira, Confluence) or similar test/issue tracking tools
• Experience with test automation or scripting (e.g., PowerShell)
• Understanding of networking concepts, firewalls, and system integrations
• Knowledge of PCI/PII data security standards and risk identification

Responsibilities

• Collaborate with QA, engineering, and business teams to test enhancements and changes to POS systems
• Develop, implement, and maintain test plans, test cases, and test scripts across all phases of the software development lifecycle
• Perform functional, integration, regression, and system testing for POS solutions and transaction workflows
• Review QA releases prior to production deployment to ensure accuracy, stability, and compliance
• Validate business and functional requirements to ensure they are testable and met through testing activities
• Facilitate team member approvals by validating test results and securing sign-off before production releases
• Identify, document, track, and resolve defects in collaboration with internal teams and external vendors
• Plan and implement vendor and host testing, including integration and certification testing
• Maintain detailed testing documentation, reporting, and evidence to support audits and compliance requirements
• Manage test card inventory, including provisioning, tracking, reconciliation, and compliance consistency
• Analyze data and test results to provide insights, recommendations, and improvements
• Support deployment processes and contribute to improving release velocity
• Provide training, documentation, and subject matter expertise to end users and collaborators
• Identify and mitigate project risks through proactive analysis and collaboration
• Ensure alignment to security, privacy, and compliance policies, including PCI and PII requirements
• Maintain the confidentiality, integrity, and availability of systems and data

Benefits

• bp will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree