Quality Assurance Technician

Land O'Lakes•Websterville, VT

About The Position

Under the direction of the Quality Assurance Supervisor, the Quality Assurance Technician verifies adherence to food safety, regulatory, and quality requirements and performs microbiological, chemical, and physical testing of in-process and finished products. The role also includes pre-shipment paperwork review, frequent auditing, and weekly environmental swabbing. This position works Wednesday through Sunday from 10:00 a.m. to 6:30 p.m. Shift schedules may include days, nights, weekends, and some holidays, and hours are subject to business needs. Applicants must successfully pass a pre-employment, post-offer background check.

Requirements

Must be 18 years or older.
Basic computer skills.
Ability to read, write, comprehend, and follow verbal and written instructions.
Basic mathematical skills.

Nice To Haves

High school diploma or equivalent.
At least 2 years of experience working in a food-related environment; dairy experience preferred.
Knowledge of food chemistry, microbiology, composition, analysis, processes, and regulations.
Ability to communicate effectively and listen actively.
Excellent written and verbal communication skills, including the ability to write routine reports and interpret safety, quality, operating, and maintenance instructions.
Proficiency in Microsoft Suite.
Ability to adapt smoothly when priorities change.
Attention to detail and good organizational skills.
Ability to work independently and as part of a team.
Flexibility with work schedule.
Ability to relate to others in a positive, warm, and friendly manner.
Willingness to learn and contribute to improving the Creamery and oneself.

Responsibilities

Conduct routine analysis of raw ingredients, work-in-process, and finished products.
Perform microbiological plating for coliform, yeast, mold, and other tests.
Perform physical product testing, including pH, moisture, salt, and butterfat.
Assist with implementation, training, and recordkeeping for the HACCP prerequisite program.
Monitor and maintain internal product testing records.
Create and edit Quality SOPs.
Review finished-product pre-shipment paperwork.
Complete sensory evaluations.
Assist in managing product-retain sample inventory.
Organize and conduct environmental swabbing.
Follow Good Laboratory Practice (GLP) requirements.
Comply with safety and environmental requirements.
Maintain QA lab cleanliness and inventory.
Communicate results and findings clearly and escalate issues to QA Department leadership when necessary.
Manage time appropriately to complete tasks within shift hours.
Collaborate with coworkers.
Provide weekend coverage as production and departmental schedules require.
Assist the Quality Assurance Supervisor and Quality Assurance Manager with other functions as necessary.
Perform other duties as assigned.