About The Position

The Quality Assurance Technician performs laboratory and facility quality assurance activities for dairy products. The role tests fat composition and conducts microbiological, environmental, and raw, intermediate, and finished milk and product analyses. It also involves evaluating product flavor, inspecting the plant, and upholding Good Manufacturing Practices (GMPs). The technician provides accurate and timely information to department managers, maintains test-result records and documentation, and prepares and communicates laboratory reports for regulatory agencies and Publix associates. The role assists teams in using information to improve processes and resolve facility quality issues, and performs other duties as assigned.

Requirements

  • Must be at least 18 years old.
  • Must obtain laboratory certification by the state and/or FDA.
  • Must be able to taste and evaluate all products.
  • Must have analytical and problem-solving skills.
  • Must demonstrate safe working habits and excellent safety work habits.
  • Must be able to lift up to 50 pounds frequently.
  • Must be able to learn and perform all positions.
  • Must be able to work in a fast-paced environment.
  • Must have good human relations skills, work well with others, and be a team player.
  • Must be able to work any shift, including nights, weekends, holidays, and extended hours.
  • Must have excellent attendance and punctuality.
  • Must be willing to assist other team members in other areas.
  • Must be able to perform steady, productive work for an extended period.
  • Must be able to work efficiently with little or no supervision.
  • Must be able to follow detailed written and verbal instructions.
  • Must possess basic math skills and communicate effectively.
  • Must show enthusiasm, initiative, and pride in work, and demonstrate commitment to Publix and its mission.
  • Must have a two-year degree in Dairy Science, Microbiology, or another related curriculum, or two years of laboratory experience or equivalent experience.

Responsibilities

  • Perform microbiological tests and test fat composition.
  • Analyze raw, intermediate, and finished milk and products.
  • Perform environmental tests and evaluate product flavor.
  • Inspect the plant and uphold Good Manufacturing Practices (GMPs).
  • Provide accurate and timely information to department managers.
  • Maintain records and documentation of test results.
  • Create and communicate laboratory reports for regulatory agencies and Publix associates.
  • Assist teams in applying information to improve processes and resolve facility quality issues.
  • Perform other duties as assigned.
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