Quality Assurance Tech - PCC
About The Position
Under the supervision of the Quality Supervisor, the Quality Assurance Technician conducts audits of processes, products, and systems in the Configuration environment and other areas as required. Using defined tools and scripts, the technician identifies issues, analyzes test findings, and documents results. The role also supports the assessment, implementation, and maintenance of quality systems and processes that meet or exceed ISO standards and customer-specific requirements, and reports KPIs as needed to help achieve organizational goals and objectives. This is a second-shift position. The technician works with operations, technicians, leads, and Process Improvement Engineering to support quality, corrective and preventive actions, continuous improvement, and process controls.
Requirements
- Associate's degree or an equivalent combination of education and work experience.
- Working knowledge of hardware and software configurations.
- Strong attention to detail for quality adherence.
- Problem-solving ability, including researching and investigating issues and working with multiple people.
- Basic knowledge of ISO 9001 standards and ability to understand how requirements apply.
- Knowledge of data management and analytics.
Nice To Haves
- Familiarity with Microsoft Office software, including Word, Excel, PowerPoint, and Access.
Responsibilities
- Conduct quality audits of production products and processes in the configuration lab.
- Analyze and troubleshoot problems, document findings, isolate issues, identify root causes, drive corrective and preventive actions using quality tools, and audit improvements for effectiveness.
- Conduct data analysis and test validations using statistical process control and risk priority number (RPN).
- Audit adherence to standard work and workflow processes, documenting risks and potential errors.
- Administer the non-conforming database for analysis and reporting.
- Assist operations with cost of poor quality (COPQ) tracking.
- Collaborate with technicians and leads to drive quality, continuous improvement, and process controls, including standard work.
- Participate in requirement and design reviews and Quality Assurance strategy meetings.
- Track continuous improvement projects, including statistics, control analysis, and PDCA.
- Submit improvement proposals and participate in continuous improvement activities.
- Assist Process Improvement Engineering.
- Report KPIs as needed to support organizational goals and objectives.
Benefits
- Competitive compensation and 401(k) plans.
- Medical insurance and other benefits.
- Free therapy visits, mental health coaching and tools, and meditation resources.
- Generous paid time off, including vacation, sick time, Wellness Time Off, and Volunteer Time Off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
