Quality Assurance Technician - 1st Shift

Mauser Packaging Solutions•Memphis, TN

About The Position

The Quality Assurance Technician is responsible for supporting product quality and workplace safety by following established procedures and monitoring operations. The role performs inspections and functional and performance testing, documents and communicates results, and maintains records to meet contractual, statutory, and regulatory requirements. The technician also prepares batch documentation and labels, manages containment and hold procedures for defective material, verifies line clearance, and works with production personnel to support quality checks and explain requirements. The position includes writing, training on, and following procedures, as well as maintaining an organized work area.

Requirements

  • High school graduate or equivalent.
  • Two years of related trade school training, or equivalent education and experience in a similar environment.
  • Ability to use and understand precision measuring instruments and gauges, specifications, charts, diagrams, and Geometric Dimensioning & Tolerancing (GDT).
  • Ability to accurately read measuring devices, product specifications, and test procedures.
  • Good hand-eye coordination and motor skills.
  • Ability to read, write, and speak English.
  • Computer skills, including familiarity with Windows and Microsoft Office.
  • Strong attention to detail and recordkeeping.

Responsibilities

  • Follow all safety and quality procedures and observe operations to help ensure a safe environment.
  • Ensure product quality meets customer expectations.
  • Perform daily quality control inspections, checks, and functional tests; document and disseminate results.
  • Conduct performance testing, complete appropriate documentation, and maintain records for contractual, statutory, and regulatory requirements.
  • Review production schedules and create batch documentation and labels.
  • Follow containment and defective-material procedures, including placing material on hold and documenting it.
  • Verify line-clearance activities.
  • Escalate issues to appropriate personnel.
  • Work with frontline employees, operators, and production supervisors to advise when adjustments are needed.
  • Interact with production personnel to ensure quality checks, packaging, documentation requirements, and the quality system are understood.
  • Write, train on, and follow procedures.
  • Maintain an organized and professional work area.
  • Perform other related duties as assigned.
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