Quality Assurance Tech

Doughboy Restaurant Group • Alsip, IL

19h • Onsite

About The Position

Stan's Donuts & Coffee is hiring a Quality Assurance Technician for its Alsip Commissary. The role works directly with the QA Supervisor and the Operations facility management team to review requirements and ensure adherence to standard operating procedures. It also supports cross-functional monitoring and review of processes, investigates unexpected issues, and performs quality and food-safety verification activities.

The technician conducts pre-operational inspections, verifies corrective actions before production release, reports food-safety issues for prompt attention, performs bi-annual mock recalls, and supports sanitation monitoring. The role requires careful documentation, the ability to identify and address non-conformities, and the ability to work independently with minimal supervision in a fast-paced environment. Third-shift positions are available.

Requirements

• High school diploma or equivalent.
• Previous experience in a quality assurance or food production role, preferably in a bakery or food manufacturing environment.
• Strong understanding of food-safety regulations and quality-assurance principles.
• Excellent attention to detail and ability to accurately document and analyze data.
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
• Strong problem-solving skills and ability to implement corrective actions.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Must be bilingual in Spanish and English.
• Flexibility to work weekends or evenings as needed.

Nice To Haves

• Additional education or training in food science, quality assurance, or a related field.
• Experience with Microsoft Office Suite or Google Workspace.

Responsibilities

• Work with the QA Supervisor and Operations facility management team to review requirements and ensure adherence to standard operating procedures.
• Coordinate with other departments to monitor and review processes.
• Troubleshoot and analyze unexpected issues.
• Conduct pre-operational inspections and verify corrective actions before production release.
• Report food-safety issues so they can be addressed promptly.
• Perform routine and complex tasks with minimal supervision.
• Perform bi-annual mock recalls.
• Support pest-control knowledge and activities.
• Communicate and execute non-conformities effectively, and address non-conformities.
• Perform verification activities, including instrument calibration, titration, and monitoring records.
• Conduct sanitation monitoring activities, including ATP and allergen swabbing.
• Comprehend and support resolution of documentation errors.

Benefits

• Medical, dental, vision, and life benefits.
• Free single BCBS PPO medical plan available on the first of the month following 60 days of employment.
• 75% employer contribution to a single BCBS HMO or PPO medical plan.
• 401(k) with dollar-for-dollar matching up to 4%, with immediate vesting.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED