Quality Assurance Technician
Boar's Head•New Castle, IN
•Onsite
About The Position
Key responsibilities include monitoring the Distribution Center for Regulatory and customer compliance. Providing guidance and/or support as it relates to quality concerns raised by internal colleagues and/or distributors. Following up on quality issues as they relate to inventory, as well as customer complaints received. Complete special projects as assigned by the FSQA Manager/Supervisor. Analyze product returns and products in inventory to identify trends in quality issues.
Requirements
- Must have a High School Diploma or GED Diploma plus additional specialized training in a food environment, verifying product quality.
- Must have at least 3-5 years of progressive work experience.
- Must possess a valid Driver’s License
- Must be Serve Safe Certified or able to attend a course and successfully pass the certification exam.
Nice To Haves
- Preferably HACCP trained or be able to attend a training course and successfully complete a training course.
- Preferably Certified as an FSQA Technician or able to successfully complete a course by a certifying body (i.e., ASQ, etc.)
Responsibilities
- Conduct daily walkthrough of the distribution center and communicate any potential food safety/food quality and/or sanitation issues to the FSQA Manager and Department. Mgrs.
- Prepare the Executive Kitchen for all Product Sensory Evaluations
- Ensure correct products are ordered/picked for Product Slicing; coordinate weekly shipping of products to any plants, as needed.
- Conduct Truck Audits daily and communicate non-conformances to Operations Mgmt./FSQA Mgr.
- Follow up on customer complaints to ensure our current inventory isn’t compromised.
- Verify that QCP records (e.g., Cooler records, Scale Verification records, etc.) are accurately completed and up to date.
- Coordinate the communication process for when the product is either placed on hold/or released.
- Perform sanitation inspections of warehouse & deli areas for cleanliness.
- Prepare reports on inspection findings and incidents.
- Collect, evaluate, and send samples to outside labs for product analysis.
- Communicate with Distribution Center/Plants on Quality and Customer issues.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
