Quality Assurance Technician Level 5

CraftMark Bakery, LLC•Indianapolis, IN
•$0 - $21•Onsite

About The Position

The Quality Assurance Technician Level 5 supports quality and food safety compliance for the assigned business unit. The position supports production operations through product releases, hold processing, incident investigations, audits, reporting, and maintenance of key data. The role works both in a professional office environment and in manufacturing operations, using standard office equipment and required plant PPE. The position has no supervisory responsibilities.

Requirements

  • At least two years of previous quality assurance laboratory experience or two years of manufacturing experience.
  • Basic math skills.
  • Proficiency in Microsoft Excel and Outlook.
  • Strong written and verbal communication skills.
  • Attention to detail.
  • Ability to communicate and work well with peers.
  • Ability to use required personal protective equipment for plant operational safety.
  • Ability to lift up to 30 pounds, as stated in the work environment description.

Nice To Haves

  • Associate degree in food science or a related science.

Responsibilities

  • Provide direct quality support for production lines.
  • Prepare, bake, and analyze product samples during production and after production as required.
  • Enter data into quality databases and escalate non-compliant products to leadership for corrective action.
  • Conduct post-cleaning and pre-operational inspections.
  • Conduct environmental, ATP, or allergen swabbing as directed.
  • Collect and process retain or hold samples in support of complaint or incident investigations.
  • Maintain 5S-style housekeeping in laboratories.
  • Perform analytical and organoleptic testing of raw and finished products as required.
  • Maintain accurate and legible records.
  • Initiate a hold for any product that does not comply with food safety or product quality requirements.
  • Inform line leadership about product quality trends, food safety, or labeling situations.
  • Investigate metal detector reject samples brought in from the production line.
  • Perform label and packaging verifications.
  • Maintain calibration tests and perform minor maintenance on laboratory equipment.
  • Follow escalation protocols for food safety incidents.
  • Conduct line audits as required.
  • Initiate incident reports for non-compliant situations.
  • Provide project support for Quality Assurance as assigned.
  • Collect and ship samples for outside analysis.
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