Quality Assurance Team Lead

Amarr • Lawrence, KS

1d

About The Position

The Quality Assurance Team Lead supports daily manufacturing and factory-level quality operations, taking guidance from the Operations Manager. The role manages QA Technicians who execute the tactical level of the Quality Management System, supports quality performance across multiple shifts, and works with manufacturing and other cross-functional resources to maintain quality, safety, and environmental standards. The position may fill in and assist in the Operations Manager’s role when required.

The Team Lead facilitates material review and resolution, coordinates quality assessments for new materials and product or supply-chain changes, and leads root-cause corrective action to reduce production issues, improve product reliability, and control costs. The role ensures control plans are followed, manages the multi-shift quality team, identifies training needs, coaches team members, and supports operational excellence and organizational change.

The role requires working on the manufacturing floor in a loud, fast-paced industrial environment, with extended periods of standing or walking and frequent work in tight or elevated spaces. The position also requires physical tasks such as lifting, carrying, pushing, pulling, bending, kneeling, crouching, and climbing, as well as using computers and hand or power tools.

Requirements

• Bachelor of Science or Bachelor of Arts degree, or equivalent experience.
• Three to five years of experience gained through supervision in multiple settings, such as departments or plants, and/or through advanced college training in business management.
• Ability to work with cross-functional resources.
• Ability to perform planning, directing, reporting, and administrative responsibilities.
• Mechanical aptitude; an understanding of technical details is not essential.
• Above-average computer aptitude.
• Mathematical skills for financial accounting and inventory-control calculations.
• Problem-solving and root-cause analysis ability.
• Ability to lift 45 pounds unassisted, with or without reasonable accommodation; lifting more than 45 pounds requires team lifting by at least two people.
• Ability to stand or walk for extended periods, approximately 8–12 hours daily, and move safely and efficiently around a manufacturing floor.
• Ability to perform tasks involving hands, wrists, and fingers, with manual dexterity and hand-eye coordination for hand and power tools.
• Ability to work in loud, fast-paced industrial settings, hot and cold environments, and tight or confined spaces.
• Ability to bend, kneel, crouch, climb stairs or ladders, and work in elevated spaces as required.
• Ability to use a computer, keyboard, tablet, or scanner for specific work tasks.

Responsibilities

• Support and ensure adherence to Health & Safety regulations, Quality and Environmental standards, and company policies and procedures.
• Manage QA Technicians responsible for executing the factory-level tactical Quality Management System.
• Facilitate the Material Review Board (MRB) process for timely containment, analysis, and resolution of material issues.
• Manage QA requests for trials, testing, and assessment of new materials, product changes, and supply-chain changes.
• Coordinate quality-control activities to mitigate production issues, maximize product reliability, and reduce costs.
• Educate and lead the plant in root-cause corrective-action methodologies, including 8D, A3, and 5-Why.
• Ensure control plans are implemented effectively and respond rapidly when actual operations deviate from planned arrangements.
• Manage the quality team across continuous operations and multiple shifts, and identify training needs.
• Coach and develop the Quality team in decision-making.
• Participate in and mentor improvement teams as part of the Operational Excellence program.
• Track and manage execution of the quality portions of Operational Excellence teams and ensure they receive adequate support.
• Take an active role in team-member development and provide cross-functional support.
• Perform the planning, directing, reporting, and administrative responsibilities of the position.
• Assist in the Operations Manager’s role when required and assume other duties assigned by leadership.
• Promote organizational change, collaboration, inclusion, and a positive, action-oriented team culture.

Benefits

• Medical, dental, and vision benefits.
• Paid time off.
• Paid holidays from the first day of employment.
• Tuition reimbursement.
• 401(k) plan with an automatic 3% company contribution after the first year of employment, regardless of employee contribution.
• Competitive salary and wages.
• Employee bonus program.
• Training and career-development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager