Quality Assurance Team Lead

Amarr Garage Doors•Lawrence, KS

15h

About The Position

The Quality Assurance Team Lead manages teams of QA Technicians who carry out the tactical, factory-level Quality Management System (QMS). The role coordinates quality control activities to mitigate production issues, improve product reliability, and reduce costs. It facilitates the Material Review Board (MRB) process to contain, analyze, and resolve material issues, and manages requests for trials, testing, and assessment of new materials, product changes, and supply-chain changes. The position oversees continuous, multi-shift quality operations; ensures control plans are implemented and deviations receive a rapid response; and educates and leads the plant in root cause and corrective action methods such as 8D, A3, and 5-Why. The Team Lead coaches and develops the Quality team, identifies training needs, mentors improvement teams as part of the Operational Excellence program, and tracks execution of quality work across OpEx teams. The role supports health and safety, quality, environmental, and other company standards and policies, and may assist in the Operations Manager's role when required. The description also refers to a Manufacturing Team Leader who supports daily manufacturing functions, guides departmental supervisors and hourly team members across multiple shifts, and assists with manufacturing planning, equipment layout, material flow, performance expectations, volume and quality goals, and staffing levels. The role requires working on a manufacturing floor in a loud, fast-paced industrial environment, including hot and cold conditions and frequent work in tight or confined spaces and at heights. Physical activities may include standing or walking for 8–12 hours daily, lifting and moving materials, climbing, bending, kneeling, and using hand or power tools and computer devices.

Requirements

BS/BA degree or equivalent experience.
Three to five years of experience gained through supervision in multiple settings (such as departments or plants) and/or advanced college training in business management.
Ability to work with cross-functional resources.
Ability to perform planning, directing, reporting, and administrative responsibilities.
Mechanical aptitude; understanding of technical details is not essential.
Above-average computer aptitude.
Mathematical skills to calculate financial accounting and inventory control.
Ability to problem-solve and perform root cause analysis.
Ability to lift 45 pounds unassisted, with or without reasonable accommodation; lifting more than 45 pounds requires a team lift of at least two people.
Ability to occasionally lift, carry, push, or pull objects weighing 45 to 80 pounds, with teamwork required for weights over 45 pounds.
Ability to stand or walk for extended periods of 8–12 hours daily and move safely and efficiently around the manufacturing floor.
Ability to bend, kneel, crouch, climb stairs or ladders, and work in tight or confined spaces and high spaces as job tasks require.
Ability to perform tasks using hands, wrists, and fingers, with manual dexterity and hand-eye coordination for hand and power tools.
Ability to work in a loud, fast-paced industrial environment and in hot and cold environments.
Mathematical and measuring skills for quality checks and basic equipment adjustments, equivalent to those of a carpenter or mechanic.
Ability to use a computer, keyboard, tablet, and/or scanner as work tasks require.
Self-awareness, accountability, resilience, assertiveness, and openness to change.
Collaborative approach and ability to engage others' interest and participation.
High motivation, optimism, and action orientation.
Ability and desire to promote a culture of inclusion.

Responsibilities

Manage teams of QA Technicians executing the factory-level tactical Quality Management System.
Facilitate the MRB process for rapid containment, analysis, and resolution of material issues.
Manage QA requests for trials, testing, and assessment of new materials, product changes, and supply-chain changes.
Coordinate quality control activities to mitigate production issues, maximize product reliability, and reduce costs.
Educate and lead the plant in root cause corrective action methods, including 8D, A3, and 5-Why.
Ensure control plans are implemented effectively and respond rapidly to deviations from planned arrangements.
Manage continuous, multi-shift quality operations and identify training needs.
Coach and develop the Quality team in decision-making.
Participate in and mentor improvement teams in conjunction with the Operational Excellence program.
Track and manage execution of quality portions of OpEx teams and ensure adequate support.
Support and ensure adherence to health and safety regulations, quality and environmental standards, and company policies and procedures.
Take an active role in team member development and assist in the Operations Manager's role when required.
Perform other duties as assigned by leadership.
Support daily manufacturing functions, guide departmental supervisors and hourly team members across multiple shifts, and assist with manufacturing planning, equipment layout, material flow, performance expectations, volume and quality goals, and staffing levels.

Benefits

Medical insurance
Dental insurance
Vision insurance
Paid time off
Paid holidays from day one
Tuition reimbursement
401(k) plan with an automatic 3% company contribution after the first year of employment, regardless of employee contribution
Competitive salary and wages
Training and career development opportunities
Bonus program