Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com)
About The Position
Join Walmart Supply Chain as a leader driving day-to-day execution and continuous improvement across operations, quality, and safety. In this role, you’ll oversee teams and processes that protect inventory integrity and ensure customers receive the right product at the right time. It’s a high-visibility opportunity to lead people, solve operational challenges, and strengthen performance through disciplined execution and smart use of data. Supply Chain, WMUS powers the network that moves inventory from suppliers to facilities and ultimately to stores and customers. Our teams operate with a strong focus on safety, quality, and operational excellence—using standard processes, performance routines, and continuous improvement to deliver results. This role directly supports facility goals by ensuring systems, inventory controls, and QA programs run reliably and efficiently.
Requirements
- Experience leading teams in a logistics, distribution, or supply chain environment with accountability for performance and safety
- Working knowledge of QA/inventory integrity processes (cycle counts, adjustments, damages/strays, close-date, hazmat handling)
- Ability to analyze operational reports, forecast workload/staffing needs, and translate findings into process improvements
- Experience ensuring compliance with safety, quality, and operational standards through clear procedures and follow-through
- Comfort partnering with technical teams (IS/vendors) to support hardware/software maintenance, implementations, and issue resolution
- Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Nice To Haves
- Financial Modeling and Analysis
- Inventory Management
- Modeling/Forecasting
- Preparing and executing budgets
- Profit and Loss (P&L) Accountability
- Supervising Associates
- Talent Development
- Walmart Logistics Manager
- Walmart Logistics Systems
- Bachelors: Business Administration
- Bachelors: Finance
- Bachelors: Logistics
- Bachelors: Management
- Bachelors: Operations Management
Responsibilities
- Drive execution of the business plan for your area to deliver facility goals across production, quality, and safety
- Forecast staffing, workload, and performance results; review reports to identify trends and implement operational improvements
- Lead associates and frontline leaders through direction, coaching, hiring support, and development planning
- Oversee QA programs to improve efficiencies and maintain inventory integrity (cycle counts, adjustments, slot profiling, damages/strays, hazmat, close-date)
- Ensure systems operations are maintained and improved, partnering with IS, vendors, and regional/divisional partners for installs, troubleshooting, and repairs
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
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What This Job Offers
Job Type
Full-time
Career Level
Manager
