Quality Assurance Supervisor

Winland Foods•Medina, NY

2d•$73,000 - $124,000•Onsite

About The Position

The Quality Assurance Supervisor is responsible for all aspects of quality during the production shift and works closely with operations to ensure finished products meet specifications and customer expectations. The role oversees quality assurance programs and workflow, supports food and plant safety compliance, and supervises hourly Associates, Team Leaders/Coordinators, QA leads, and lab technicians. The position is based at the Medina, New York facility and is scheduled for the first shift, Monday through Friday, with overtime as applicable.

Requirements

Bachelor’s degree in Biology, Chemistry, Food Science, or a related field.
Proficient and effective use of communication and Microsoft Office.
Highly organized and able to work well under pressure.
Able to work independently as well as under supervision.
Effective collaboration, interpersonal, and leadership skills.
Willingness to accept responsibility and demonstrate good judgment, initiative, and resourcefulness.
Cross-functional capability across department areas, including troubleshooting and correcting issues.
Ability to navigate the plant and grounds to support audit programs.
Ability to lift up to 50 lbs.

Nice To Haves

Manufacturing and food industry experience preferred.
Food-processing-related certification is a plus.

Responsibilities

Ensure compliance with GMPs, SQF requirements, company food safety policies, and applicable federal regulations.
Ensure direct reports comply with company food safety policies and government regulations.
Maintain compliance with plant safety policies, procedures, rules, and regulations, and ensure direct reports meet safety requirements.
Provide input into department and program development and foster continuous improvement and a team environment.
Advocate for facility food safety and quality, and monitor and implement policies, programs, rules, and regulations for compliance.
Troubleshoot and solve problems as needed.
Assess the effectiveness of QA programs and coordinate and administer QA programs and workflow.
Investigate consumer and customer complaints and develop responses and corrective actions.
Supervise hourly Associates and Team Leaders/Coordinators to ensure an efficient daily workflow.
Oversee QA lead and lab technician daily functions and develop technician work schedules.
Navigate the plant and grounds to support audit programs.