QA Supervisor - Night Shift

Pilgrim's•Lufkin, TX

About The Position

The Quality Assurance Supervisor oversees Food Safety and Quality (FSQA) personnel and quality programs on the assigned shift, including planning and implementing the quality management program. The supervisor oversees the team’s implementation and daily execution of product specification testing and food safety and quality procedures. The position works with operations and USDA personnel to maintain regulatory compliance and support resolution of quality issues. It supervises hourly QA technicians and may involve occasional travel and overnight stays of 1–4 days per trip. The schedule is Monday through Friday with occasional weekends, and the work schedule is flexible, including weekends and varied shifts. The role requires working in production areas and the ability to lift 50 pounds or more.

Requirements

  • High school diploma or GED, or three years of related experience and/or training, or an equivalent combination of education and training.
  • Supervisory experience is required; experience in poultry processing or slaughter operations is preferred.
  • Understanding of USDA and OSHA regulations.
  • Proficiency in Microsoft Office.
  • Strong written and verbal communication and leadership skills.
  • Ability to learn customer quality programs quickly and adapt to change.
  • Solid math and analytical abilities for problem-solving and decision-making.
  • Reliable and ethical, with a strong work ethic and punctuality.
  • Team-oriented and self-motivated, with the ability to thrive in a fast-paced environment.
  • Ability to lift 50 pounds or more.
  • Occasional travel and overnight stays of 1–4 days per trip are required.
  • Flexible work schedule, including weekends and varied shifts.
  • Comfort working in production areas, with attention to safety and equipment.

Nice To Haves

  • Associate degree.
  • GFSI training, specifically BRC.
  • Poultry processing or slaughter operations experience.
  • SAP experience.
  • Bilingual English/Spanish.

Responsibilities

  • Lead FSQA team activities and ensure proper implementation of food safety and quality programs, including HACCP and SSOP.
  • Promote safety and compliance, coordinate training such as LOTO, and report unsafe acts to help prevent incidents.
  • Recommend and communicate quality procedures and provide classroom and hands-on training to staff.
  • Collaborate with operations and USDA personnel, maintain strong working relationships, and ensure regulatory compliance.
  • Support issue resolution through root cause analysis and ensure customer quality programs are followed.
  • Manage hourly QA technicians, including scheduling and timekeeping using Kronos.
  • Complete tasks assigned by QA leadership.
  • Perform other duties as assigned.

Benefits

  • Vision, medical, and dental coverage begin after 60 days of employment.
  • Paid sick leave, vacation, company-observed holidays, or other statutorily required paid leave.
  • 401(k) company match begins after the first year of service and follows the company vesting schedule.
  • Continuous learning opportunities and learning and development programs supporting professional growth and career growth.
  • Better Futures.
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