Quality Assurance Specialist
About The Position
The Quality Assurance Specialist plans, implements, and sustains the development, continuous quality improvement (CQI), and fidelity of programs and practices across the statewide continuum of services for the Department of Juvenile Justice. The position monitors service delivery, assesses program outcomes, identifies recommendations to enhance services, and provides coaching and technical assistance. Primary areas of responsibility include Regional Service Coordination (RSC) services, the GREAT gang intervention program, the FOCUS community supervision model, the YASI risk assessment, and services under the Virginia Juvenile Community Crime Control Act (VJCCCA). The specialist also plans and coordinates SPEP™ implementation and development to strengthen outcomes through partnership, education, and transparency. The worksite is the Virginia Public Safety Training Center in Hanover, Virginia.
Requirements
- Considerable knowledge of evidence-based programs and services in the juvenile justice field.
- Considerable knowledge of training, coaching, and technical assistance methods, program evaluation, and program monitoring processes.
- Working knowledge of risk assessment instruments and developing assessment-driven case plans.
- Ability to analyze and solve problems, including gathering information, anticipating problems, reviewing information accuracy and validity, interpreting data, drawing conclusions, weighing decision-making impacts, and facilitating implementation of recommendations and solutions.
- Ability to clearly present information in written and oral formats; manage multiple tasks and projects effectively and simultaneously; and work independently and within a team.
- Proficiency with Microsoft and other computer software, including spreadsheets, word processing, databases, and presentation packages.
- Ability to establish and maintain effective working relationships with staff at various levels of agency operations.
- Valid driver's license required to operate a state-owned or leased vehicle.
Nice To Haves
- Considerable professional experience in program development and implementation, program evaluation, and providing technical assistance, including project leadership functions.
Responsibilities
- Plan, implement, and sustain program and practice development, continuous quality improvement, and fidelity across a statewide continuum of services.
- Monitor service delivery and assess program outcomes.
- Identify recommendations for service enhancements.
- Provide coaching and technical assistance.
- Support Regional Service Coordination (RSC), the GREAT gang intervention program, the FOCUS community supervision model, the YASI risk assessment, and VJCCCA services.
- Plan and coordinate SPEP™ implementation and development to strengthen outcomes through partnership, education, and transparency.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
