Quality - Quality Assurance Specialist

Scepter•Miami, OK

About The Position

The Quality Assurance Specialist provides support to the Quality Department to maintain the effectiveness and continuous improvement of the Site Quality Management System (QMS). The role helps ensure compliance with ISO, customer, and regulatory requirements through coordination, documentation, training, and audit support. The specialist coordinates and conducts audits, supports audit planning and follow-up, maintains compliance documentation, and serves as the Document Control Coordinator and Calibration Coordinator. The role provides administrative support for the QMS, including coordinating ISO audit information and data gathering, maintaining the QMS database, and ensuring procedures and records are properly managed. It also supports compliance of products and processes, coordinates personnel assigned to audit, inspect, and train on management-system requirements, and helps ensure employees receive appropriate ISO regulatory training. The position purchases QC laboratory materials, supplies, and equipment, and may back up QA Lab Technicians as needed. It also performs other duties as needed. The work involves frequent exposure to manufacturing operations and requires use of necessary safety equipment, frequent standing, walking, stooping, and bending, tolerance of repetitive motion and extreme temperatures, lifting up to 50 pounds, and standing for 8–12 hours on a concrete surface.

Requirements

High school diploma or equivalent required.
Bachelor’s degree, or a minimum of 5 years of manufacturing and/or management experience, or an equivalent combination required.
Strong understanding of quality inspection, measuring, and testing equipment.
Knowledge of ISO 9001 Quality System requirements.
Familiarity with PPAP, APQP, PFMEA, and problem-solving tools including 8 Disciplines, 5 Whys, Fishbone diagrams, and process mapping.
Ability to read and interpret engineering drawings, including geometric dimensioning and tolerancing.
Excellent computer skills, including proficiency in Office 365.
Strong organizational skills and ability to manage multiple assignments simultaneously.
Sound judgment and a proactive approach to problem-solving.
Effective communication and teamwork skills.
Ability to manage multiple priorities in a manufacturing setting.
Ability to transfer knowledge of policies and procedures.
Ability to use all necessary safety equipment.
Ability to tolerate repetitive motions for extended periods.
Ability to lift up to 50 pounds.
Ability to stand for at least 8–12 hours on a concrete surface.
Ability to tolerate extreme temperatures.

Nice To Haves

Two or more years of experience in a QA support role preferred.
Experience in ISO systems preferred.
ISO Internal Auditor training is a plus.

Responsibilities

Coordinate and conduct audits, close out audit findings, prepare audit finding reports, and determine appropriate corrective and preventive actions.
Create and maintain company compliance documentation, including manuals, instructions, and procedures.
Act as the Document Control Coordinator.
Participate in developing audit and inspection plans, risk assessments, gauging, and customer and regulatory requirements in conjunction with management, engineering, and external consultants.
Provide administrative support to the organization’s QMS, including coordinating ISO audit information and data gathering and supporting procedures.
Direct site personnel to ensure QMS procedures are properly formatted, revisions follow the correct processes, the QMS database is maintained, and records are organized and properly stored.
Support the site in ensuring products and processes comply with QMS regulatory requirements.
Coordinate personnel assigned to audit, inspect, and train employees on management-system requirements.
Ensure employees receive proper training on ISO regulatory requirements.
Purchase QC laboratory materials, supplies, and equipment.
Act as the Calibration Coordinator.
Back up QA Lab Technicians as needed.
Perform other duties as needed.