Quality Assurance Specialist

DHRM • Richmond, VA

6d • Onsite

About The Position

The Quality Assurance Specialist plans, implements, and sustains the development, continuous quality improvement (CQI), and fidelity of programs and practices across a statewide continuum of services for the Department of Juvenile Justice. The position monitors service delivery, assesses program outcomes, identifies recommendations for service enhancements, and provides coaching and technical assistance. Primary areas include Regional Service Coordination (RSC) services, the GREAT gang intervention program, the FOCUS community supervision model, the YASI risk assessment, and Virginia Juvenile Community Crime Control Act (VJCCCA) services. The specialist also plans and coordinates SPEP™ implementation and development to strengthen outcomes through partnership, education, and transparency.

The position is based at the Virginia Public Safety Training Center in Hanover, Virginia. Applicants must submit a completed employment application or résumé by the closing date. Selected applicants are subject to a background investigation and pre-employment drug screening. A valid driver’s license is required for DJJ employees to operate a state-owned or leased vehicle.

Requirements

• Considerable knowledge of evidence-based programs and services in the juvenile justice field.
• Considerable knowledge of training, coaching, and technical assistance methods, program evaluation, and program monitoring processes.
• Working knowledge of risk assessment instruments and development of assessment-driven case plans.
• Ability to analyze and solve problems, including gathering information, anticipating problems, reviewing accuracy and validity, interpreting data, drawing conclusions, weighing decision impacts, and facilitating implementation of recommendations or solutions.
• Ability to present information clearly in writing and orally.
• Ability to manage multiple tasks and projects effectively and simultaneously, and to work independently and as part of a team.
• Proficiency with Microsoft and other computer software, including spreadsheets, word processing, databases, and presentation packages.
• Ability to establish and maintain effective working relationships with staff at various levels of agency operations.
• Valid driver’s license required to operate a state-owned or leased vehicle.

Nice To Haves

• Considerable professional experience in program development and implementation, program evaluation, and providing technical assistance, including project leadership functions.

Responsibilities

• Plan, implement, and sustain the development, continuous quality improvement, and fidelity of programs and practices across a statewide continuum of services.
• Monitor service delivery and assess program outcomes.
• Identify recommendations for service enhancements.
• Provide coaching and technical assistance.
• Support Regional Service Coordination services, the GREAT gang intervention program, the FOCUS community supervision model, the YASI risk assessment, and VJCCCA services.
• Plan and coordinate SPEP™ implementation and development to strengthen outcomes through partnership, education, and transparency.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed