Quality Assurance Specialist
About The Position
The Quality Assurance Specialist (QA Specialist) ensures compliance with regulatory standards, accreditation requirements, and organizational policies for assigned programs. The role compiles, updates, and organizes client documentation in collaboration with program staff, program leaders, and centralized administrative teams to support compliance and maintain high standards of care and operational integrity. The specialist supports Seneca Family of Agencies’ Sacramento T-STRTPs, which serve children and youth ages 11–17 in a strength-based, culturally competent, youth-centered, family-driven, trauma-informed, family-like environment. The program provides short-term, individualized treatment to help youth stabilize at-risk behaviors and transition successfully to a more permanent setting. The position is full-time and hybrid, Monday through Friday, 9:00 a.m. to 5:30 p.m. The listed starting pay is $27.01–$29.51 per hour, with actual salary dependent on creditable experience above minimum qualifications and annual salary increases.
Requirements
- Bachelor’s degree; or an associate degree and one year of applicable work experience; or a high school diploma and two years of applicable work experience.
- Applicable work experience includes administrative work, paid or unpaid, requiring frequent data entry, prioritization of multiple projects with strict deadlines, and coordination with multiple departments.
- At least 21 years of age.
- TB test clearance, fingerprinting clearance, and any other state or federal licensing or certification requirements.
Responsibilities
- Create and maintain client records for assigned programs in accordance with HIPAA and applicable regulatory requirements, including Community Care Licensing and Medi-Cal/Medicaid.
- Monitor and track required county health plan documentation and ensure it is accurately completed according to program, county, and state guidelines.
- Communicate with treatment teams about documentation corrections or necessary changes.
- Prepare compliance reports for leadership and external stakeholders as required.
- Ensure appropriate and timely distribution of Incident Reports.
- Prepare charts for audits and accreditation surveys.
- Conduct regular internal audits and reviews of client records for accuracy and compliance.
- Serve as a resource for program staff regarding compliance standards.
Benefits
- Five weeks of paid time off and 11 paid holidays.
- Comprehensive medical, dental, vision, chiropractic, acupuncture, and fertility coverage.
- 50% paid premiums for dependents.
- Long-term disability, family leave, and life insurance.
- 403(b) retirement plan.
- Employer-paid Employee Assistance Plan.
- Scholarship opportunities, ongoing training, and professional development opportunities.
- Public Service Loan Forgiveness-certified employer.
- Promotional opportunities across the agency in California.
- Annual salary increases.
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What This Job Offers
Job Type
Full-time
