Quality Assurance Specialist - After School Program Hawthorne

Woodcraft Rangers • Hawthorne, CA

8d • Hybrid

About The Position

Woodcraft Rangers is seeking a passionate Quality Assurance Specialist to join their After School Program in Hawthorne. This role is ideal for individuals who are enthusiastic about making a positive impact on children in the Los Angeles community by working with youth development staff. The specialist will act as the eyes and ears of the programs, observing, analyzing, reporting with clarity and accuracy, and effectively communicating. They will anticipate the diverse needs of various educational environments, ensuring programs are a step ahead. The role requires someone energized by a fast-paced environment, adept at problem-solving, proactive in addressing challenges, and able to bridge the gap between programs and leadership with strategic foresight and practical execution.

Requirements

• 1 year of experience managing or supervising a high-performing team.
• 6 months experience supervising or leading a team and/or group of children in a school or recreational setting or 6 units in child development.
• High School Diploma or equivalent.
• Familiarity with relevant policies.
• Proficiency in MS Office Suite.
• Demonstrated experience in working with ethnically and culturally diverse communities, along with a comprehensive understanding of the unique needs of high-need areas in Los Angeles, including knowledge of the existing educational systems, youth development principles, and related programs.
• Valid LIVE Scan, TB Clearance, and CPR Certification (provided by Woodcraft Rangers).
• Ability to use smart phone for work related business (Woodcraft Rangers provides Wi-Fi/cell stipend).
• Keen observation and analytical skills with heightened attention to detail.
• Exceptional verbal and written communication skills.
• Robust multitasking and project management skills.
• Strong problem-solving and decision-making abilities.
• Adaptability and flexibility.
• Strong self-motivation and self-learning abilities.
• Ability to work effectively both independently and within a team environment.
• Strong multitasking skills with a focus on managing multiple projects simultaneously.
• Consistent display of poise and professionalism in all situations.

Nice To Haves

• Bilingual abilities in English and Spanish are considered beneficial.

Responsibilities

• Actively involved in executing the strategic plan for educational programs, collaborating with on-site staff to ensure programs support physical and emotional safety, and promoting an inclusive, welcoming, and respectful environment.
• Ensures the consistent delivery of high-quality programs across various sites and monitors for compliance with educational standards and organizational goals.
• Committed to enhancing the overall quality of educational programs by observing and measuring program execution, assessing effectiveness, and making recommendations for continuous improvement.
• Regularly observes program delivery, gathers data, and reports on successes and challenges, providing constructive feedback and solutions.
• Works collaboratively with the program team and other stakeholders to maintain and elevate the standard of educational offerings.
• Provides essential training and support to on-site staff, ensuring they are well-equipped to deliver programs effectively and guiding them in understanding and implementing program methodologies and best practices.
• Communicates and collaborates with school administrators to align program delivery with school objectives and standards.
• Provides recommendations based on observations and collaborates with the programs team on learnings.
• Assists in the hiring process and provides training to on-site staff, ensuring they are prepared to implement educational programs effectively.

Benefits

• Paid Vacation
• Sick time
• Health Benefits
• 403(b) retirement
• Pet insurance
• Lifecraft
• Upward mobility
• Career development
• The opportunity to create a lasting positive impact on youth within your community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED