Quality Assurance Specialist

GHOST•Chicago, IL

14d•$70,000 - $75,000•Hybrid

About The Position

GHOST is seeking a Quality Assurance Specialist to join its Chicago-based Quality team. The role maintains and implements quality programs and procedures to support compliance with industry quality standards, regulatory requirements, and internal policies. It also involves participating in audits of manufacturers and suppliers, maintaining the Quality Documentation System, preparing documents, and collecting, inspecting, and reviewing raw-material and finished-product testing related to food safety. The position is performed in an office environment, with remote work on Fridays and approximately 10% travel throughout the year.

Requirements

Bachelor of Science or Bachelor of Arts degree in Food Science, Biology, Chemistry, or a related field.
1–3 years of related experience conducting or participating in second- and third-party audits.
Experience working in food or dietary supplement manufacturing.
Experience with supplier/vendor documentation.
Knowledge of HACCP and GFSI schemes, such as SQF, BRC, and FSSC.
Strong communication and investigative skills.
Ability to work independently with little oversight on routine tasks.
Good verbal and interpersonal skills.
Willingness to travel 10% of the time.

Nice To Haves

Certified Preventive Controls Qualified Individual (PCQI) certification.
HACCP certification.

Responsibilities

Maintain Quality programs and track, trend, and report program metrics.
Audit supplier and vendor documentation and facilities for compliance with Quality Standards.
Review customer complaints and initiate root-cause investigations.
Review Certificates of Analysis and manage product release.
Maintain the Quality Documentation System and prepare documents.
Collect, inspect, and review raw-material and finished-product testing related to food safety.
Participate in audits of manufacturers and suppliers.