Quality Assurance Specialist

Phibro•Quincy, MA
•Onsite

About The Position

The Quality Assurance Specialist is an entry-level position supporting quality processes through monitoring, evaluating, and creating product and ingredient certificates of analysis and certificates of conformance. The role contributes to Phibro’s Dynamic Quality Assurance (DQA) program and helps ensure compliance with FDA regulations and third-party certification requirements. The position is based at Phibro’s South Plant or North Plant in Quincy, Illinois, within the Animal Health & Mineral Nutrition Division.

Requirements

  • High school graduate or GED equivalent.
  • Intermediate typing skills.
  • Working knowledge of personal computers and Microsoft Word and Excel.
  • Strong organizational and administrative skills.
  • Effective written and verbal interpersonal communication skills.
  • Ability to efficiently use systems and processes to obtain required information.
  • Ability to manage multiple programs or projects simultaneously.
  • Ability to interact professionally with internal and external stakeholders.

Nice To Haves

  • Some college coursework preferred.
  • Experience with ERP systems and quality documentation preferred.

Responsibilities

  • Support elements of the Food Safety and Quality Management System (FSQMS) in compliance with FDA and third-party certification requirements.
  • Monitor the automated certificate system and complete additional product certificates as required.
  • Generate incident reports for customer- and internally generated documentation issues using the JDE-based Incident Reporting System (IRS).
  • Assist the Quality Control Supervisor in reviewing internal and external failures and implementing process or system changes.
  • Interact effectively with all departments while performing normal job duties.
  • Review supplier certificates of analysis (COAs) for non-conformances and manage their storage for easy retrieval.
  • Assist in monitoring manufacturing and warehousing facilities for compliance with current Good Manufacturing Practices (cGMPs).
  • Provide back-up support in the absence of the Quality Control Supervisor.
  • Perform special projects and other assigned duties.
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