Quality Assurance Senior Manager
About The Position
Job DetailsJob Location: Washington D.C., DC 20376Position Type: Full TimeSalary Range: $148,000.00 - $160,000.00 SalaryTitle: Quality Assurance Senior Manager Clearance Type: None Responsibilities (including but not limited to): Quality Governance & Compliance Own the Quality Management Plan (QMP) aligned to contract requirements, NAVSEA policies, and internal standards. Establish and manage QA processes for all task orders, including checklists, acceptance criteria, workflows, and version control. Deliverable & Process Excellence Lead reviews for all contractual deliverables (e.g., technical reports, program plans, schedules, metrics dashboards), ensuring accuracy, completeness, and timeliness. Define, track, and report Key Performance Indicators (KPIs) and Service Level Agreements (SLAs); drive root-cause analysis and corrective/preventive actions (CAPA). Coordinate readiness for audits/inspections and respond to Corrective Action Requests (CARs). Information Assurance Integration Partner with technical leads to ensure deliverables reflect current Navy/DoD IA policies, configuration baselines, and risk acceptance decisions. Stakeholder Engagement Serve as primary QA interface to Government stakeholders (COR/ACOR, Task Order CORs), Program Manager, and functional leads. Facilitate QA reviews, readiness briefs, and continuous improvement sessions; maintain transparent communications on quality status and risks. Team Leadership & Coaching Promote a culture of accountability, precision, and customer mission focus.
Requirements
- At least 10 years of experience in Information Assurance providing IT systems support for Navy/DoD customers or directly for Navy/DoD.
- Must be able to complete certification sustainment related training/continuing education as required to maintain certification status in accordance with the contract statement of work.
Nice To Haves
- DoD-approved Information Assurance baseline certification at Information Assurance Management (IAM) Level III in accordance with DoD Directive 8570.01-M (Information Assurance Workforce Improvement Program).
Responsibilities
- Quality Governance & Compliance Own the Quality Management Plan (QMP) aligned to contract requirements, NAVSEA policies, and internal standards.
- Establish and manage QA processes for all task orders, including checklists, acceptance criteria, workflows, and version control.
- Deliverable & Process Excellence Lead reviews for all contractual deliverables (e.g., technical reports, program plans, schedules, metrics dashboards), ensuring accuracy, completeness, and timeliness.
- Define, track, and report Key Performance Indicators (KPIs) and Service Level Agreements (SLAs); drive root-cause analysis and corrective/preventive actions (CAPA).
- Coordinate readiness for audits/inspections and respond to Corrective Action Requests (CARs).
- Information Assurance Integration Partner with technical leads to ensure deliverables reflect current Navy/DoD IA policies, configuration baselines, and risk acceptance decisions.
- Stakeholder Engagement Serve as primary QA interface to Government stakeholders (COR/ACOR, Task Order CORs), Program Manager, and functional leads.
- Facilitate QA reviews, readiness briefs, and continuous improvement sessions; maintain transparent communications on quality status and risks.
- Team Leadership & Coaching Promote a culture of accountability, precision, and customer mission focus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
