Senior Manager of Quality Assurance

Eli Lilly and Company•Pleasant Prairie, WI
•Onsite

About The Position

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us. Position Overview At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Position Description Sr. Manager Quality Assurance (QA) Parenteral is responsible for the staffing, training, and leadership of the quality assurance group supporting the project/expansion delivery, process development, operational readiness, start up, and validation/qualification of the parenteral process including dispensing, equipment preparation, formulation, filling and visual inspection. The Sr. Manager will help build a strong quality culture and lead the QA team for oversight and support of the ongoing operation as well as site inspection readiness and execution.

Requirements

  • Bachelor's degree in a science, engineering, or related field of study
  • 5+ years in pharmaceutical leadership including leading or working effectively with a cross-functional group
  • Excellent interpersonal, written and oral communication skills
  • Strong technical aptitude and ability to train and mentor others
  • Ability to work overtime as required
  • Ability to travel 10-25% to other Lilly sites for training/meetings
  • May be required to respond to operational issues outside of core business hours and days

Nice To Haves

  • Commit to successfully maintain Lilly Computer System Quality Assurance (CSQA) Certification
  • Strong knowledge of Quality Management Systems and applicable regulatory requirements
  • Previous experience directly supporting a pharmaceutical manufacturing operation
  • Demonstrated technical writing skills
  • Demonstrated problem-solving and decision-making skills
  • Previous facility or area start up experience
  • Previous equipment qualification and process validation experience
  • Previous experience with highly automated syringe filling, vial filling, and visual inspection equipment
  • Previous experience with Manufacturing Execution Systems and electronic batch release
  • CQM, CQE, or CQA certification from the American Society for Quality (ASQ)
  • Previous experience with deviation and change management systems including Trackwise, MasterConrrol, and Veeva

Responsibilities

  • Serve as technical resource to review and approve technical documents
  • Network with cross-functional technical project delivery team to ensure equipment and systems comply with quality requirements and are implemented with a Quality by Design framework
  • Work with the Associate Director, Quality Assurance to support the development of the vision, strategy and quality culture for the overall site quality assurance organization with focus on the formulation, filling and visual inspection programs
  • Support initial recruiting, build capability, for a diverse leadership and quality assurance staff to support qualification, validation and routine production
  • Manage a team of up to approximately 8-12 direct reports
  • Support the site to ensure a safe work environment including supporting and leading safety efforts for your team
  • Support the development of the overall site operational readiness plan including development of quality processes and approval of operational procedures and controls
  • Foster a strong quality culture including maintaining open communications and promoting teamwork and employee participation in the work group
  • Supervise, coach, and aid in employee development and performance management; ensure a fair and equitable work environment
  • Review and approve GMP documentation including procedures, deviations, technical reports, change controls, etc.
  • Network with global and other parenteral sites to understand best practices and share knowledge
  • Work cross-functionally with the area process teams for metrics reviews, operational support, and issue/deviation management
  • Support inspection readiness activities
  • Interact with regulatory agencies during inspections regarding cGMP issues
  • Ensure data integrity by design

Benefits

  • company bonus (depending, in part, on company and individual performance)
  • company-sponsored 401(k)
  • pension
  • vacation benefits
  • medical, dental, vision and prescription drug benefits
  • flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
  • life insurance and death benefits
  • certain time off and leave of absence benefits
  • well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
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