Quality Assurance Representative, AM Shift

Sonepar•Katy, TX

10d•Onsite

About The Position

The Quality Assurance Representative works on the Warehouse Process Quality Assurance Team at the Katy, Texas location. The role conducts daily audits of warehouse operations, researches inventory and order discrepancies, supports root cause analysis, and identifies opportunities to improve processes. It also maintains audit documentation, supports safety and compliance, and operates powered industrial trucks. The posting lists Monday through Friday, 8 a.m. to 4 p.m. in the location section, but also refers to a PM shift with exact hours to be determined. The position involves frequent daily written and verbal communication with distribution center leadership and staff, as well as Sales. The work may take place in hot or cold, dusty, and noisy conditions, and may occasionally require long and varied hours and work during mandatory physical inventory.

Requirements

College degree or at least 2 years of related experience and/or training; an equivalent combination of education and experience is accepted.
Basic reading, writing, and arithmetic skills.
Powered industrial truck proficiency, including reach truck, order picker, and sit-down propane forklift.
Manual dexterity for operating machinery and handling small parts.
Ability to lift up to 50 pounds.
Strong communication skills, including frequent daily written and verbal communication with DC leadership, DC department staff, and Sales.
Ability to read and interpret documents in English, including safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.
Ability to work well and communicate with the management team.
Ability to work in extreme hot or cold environments and in dusty and noisy conditions.
Ability to work mandatory physical inventory and occasionally work long and varied hours.

Nice To Haves

Current powered industrial truck certification.

Responsibilities

Perform assigned daily audits of receiving, put away, picking, packing, and shipping using audit checklists.
Observe associates performing tasks and verify compliance with SOPs and work instructions.
Accurately record audit results and report findings to the supervisor before the end of each shift.
Research inventory discrepancies, receiving and shipping errors, damages, and customer complaints.
Gather photos, transaction history, order details, and associate input to support investigations.
Assist the QA team and supervisors with root cause analysis activities.
Identify and report repeat errors and recurring quality concerns observed on the floor.
Identify and report waste, inefficiencies, process bottlenecks, and compliance gaps.
Suggest practical improvements to supervisors and the QA team.
Participate in quality improvement projects and special assignments as directed.
Help test new or revised processes and provide feedback on how they work on the floor.
Complete daily audit logs, checklists, and forms accurately and on time.
Enter audit findings and follow-up results into designated tracking tools.
Keep quality records organized and available for supervisor and audit review.
Follow safe work practices and set a positive example for other associates.
Report safety concerns observed during audits to the supervisor immediately.
Use Stop Work Authority when a quality or safety concern creates immediate risk.
Operate powered industrial trucks, including stand-up, reach truck, order picker, and sit-down propane forklift; complete daily PIT logs.
Operate within SOPs and OSHA safety standards.
Prioritize tasks and labor to accomplish daily productivity and accuracy goals.
Clean and maintain work areas.
Perform other duties as assigned.