QUALITY ASSURANCE/QUALITY TECHNICIAN SITE MANAGER
About The Position
The QAQC Site Manager is responsible for quality assurance and quality control activities at a designated project site. The role collaborates with site management to ensure quality requirements are met and incorporated into project schedules. It provides direction and oversight to the assigned QAQC team, serves as the primary quality contact for the site, and represents QAQC in communications with site management, project teams, and customers. The manager develops and updates site-specific QAQC plans, check sheets, and audit schedules; tracks quality metrics and issues; monitors compliance with applicable procedures; and promotes safety, continuous improvement, and quality excellence. The position trains and certifies Muratec QAQC Technicians and installation contractors on QAQC requirements and coordinates and verifies work methods and instructions. It also collaborates with cross-functional teams and uses Lean and root-cause analysis tools to identify and eliminate process gaps. The position is based in Boise, Idaho, with travel of up to 25%, mainly domestic; international travel may be required. Work at customer facilities requires wearing a cleanroom suit. Physical duties include prolonged standing and walking, handling components, and frequent lifting of up to 25 pounds and occasional lifting of up to 50 pounds.
Requirements
- Bachelor’s degree in engineering, business administration, or equivalent.
- At least 4 years of experience monitoring and supporting QA/QC programs.
- Experience with continuous improvement methods and concepts, and training in Lean skills.
- Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, prints, schematics, and diagrams.
- Ability to write routine reports and correspondence and speak effectively to customer or employee groups.
- Excellent written and oral English communication skills, including the ability to explain problems to technical and non-technical stakeholders.
- Ability to perform mathematical calculations involving measurements, proportions, percentages, area, circumference, and volume.
- Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions in mathematical or diagram form.
- Critical-thinking and data-driven problem-solving skills.
- Ability to lead and supervise QAQC Technicians, including mentoring and evaluations.
- Ability to create concise, fact-driven presentations for senior management or customers.
- Ability to create, alter, read, and sort documentation using Excel, PowerPoint, Word, and SharePoint.
- Ability to travel up to 25%, mainly domestically; international travel may be required.
- Valid driver’s license and good driving record.
- Ability to stand for long periods, walk, handle components, and frequently lift or move 25 pounds and occasionally up to 50 pounds.
- Ability to wear a cleanroom suit while in customer facilities.
Nice To Haves
- Familiarity with construction contractors or an equivalent combination of education and experience.
- Bilingual English/Japanese ability.
Responsibilities
- Manage the assigned QAQC team, providing direction, coordination, and performance oversight.
- Serve as the primary quality contact for the assigned project or site and represent QAQC in meetings and communications with site management, project teams, and customers.
- Create and update site-specific QAQC plans, check sheets, and audit schedules in accordance with company standards.
- Collaborate with site management to incorporate quality requirements into project schedules and balance them with budget and timeline objectives.
- Track and report quality metrics, issues, and resolutions using company systems such as the EHS Insight Database.
- Monitor project progress to ensure applicable QAQC procedures and processes are followed.
- Promote a culture of safety, continuous improvement, and quality excellence at the site.
- Train and certify Muratec QAQC Technicians and installation project contractors on QAQC requirements, expectations, and activities.
- Assist site managers and installation leadership in developing expectations for contractors.
- Coordinate and verify appropriate work methods and clarify work instructions.
- Collaborate with cross-functional teams to align on quality objectives.
- Use Lean and root-cause analysis tools to eliminate process gaps and drive continuous improvement.
- Lead, mentor, and evaluate QAQC Technicians and communicate quality issues to technical and non-technical stakeholders.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
