JOB_2813 Quality Assurance Mgr-ARP

Amcor•Blythewood, SC

2d•Onsite

About The Position

This role ensures that all manufactured products meet or exceed customer expectations and ARP Quality requirements. The manager assumes a leadership role in reinforcing and adhering to established company quality standards and specifications, validating quality throughout the production process. Manages and directs the quality department in compliance with relevant federal regulations, customer expectations and Amcor standards. Supervises activities relating to inspection, laboratory testing, auditing, and process control within a large sized plant with high complexity. Also responsible for implementing, maintaining and modifying the plant’s quality management system to improve business operating systems and to meet the requirements of customers and best practice audits. Oversees validations of new product, qualifications on plant equipment, inspection, laboratory testing, statistical process control and corrective action with a mindset of continuous improvement.

Requirements

Bachelors’ Degree in Quality, Engineering, or related field
7-10 years quality management experience, preferably in plastic packaging
Professional Accreditation in Quality Engineering and Systems required
Professional development and continuing education, such as Six Sigma or involvement in professional societies
Advanced, mastery level knowledge of Statistical Process Control (SPC) methodologies, Process Capability, and Designed Experiment procedures is required
Comprehensive understanding of quality management systems, food safety programs, Food Safety Modernization Act (FSMA), HACCP, and GMP standards is required
Must have strong skills in Microsoft Office, Statistical Analysis, Process/Product Control and Designed Experimentation software tools
Must be self-starting, self-motivated personality type, able to work independently

Nice To Haves

Experience in designing and implementing advanced Quality Management Systems is preferred
Experience with plastics and/or packaging or other high speed, high volume conversion processes in the production environment is preferred

Responsibilities

Owner, Expert, Executor, and Teacher of the Amcor Quality Management System to local management teams and staff
Serves both the plants and corporate Quality function, to ensure transparency and to get timely and solid guidance from corporate
Designs, implements and directs the Quality Assurance program for the plant, including but not limited to plant management responsibilities, and document and data control; expert at the plant level on product characteristics and performance
Advocates to corporate groups when products require improvement
Representative to the Customer on Quality and product performance matters at the plant level; advocates for Amcor in representing Amcor products and systems to local customers
Serves as a primary contact with customers in the event of CINS (Customer Incidents), leads internal product performance investigation, and implements corrective and preventative actions.
Drives resolution to conclusion and systematically improves product and system quality
Coordinates objectives with production procedures in cooperation with other plants to maximize product reliability and minimize costs
Inspects incoming purchased or customer-supplied materials, work-in-process material, rework materials and finished goods; assures the required level of quality through visual inspection, statistical sampling and laboratory testing of materials; ascertains the reasons for nonconforming materials
Establishes, monitors, and maintains statistical process control (SPC) programs; advises and instructs local managers in utilization of SPC data
Ensure all testing requirements are met per corporate standards
Maintains access to the Amcor corporate database that houses customer specifications and our established guidelines for achieving those requirements related to product safety, quality, legality, process and specification (Windchill and RealSPC or corporate approved equivalent software applications)
Provides consistent ongoing analysis of process capability (CPK) statistics.
Determine, recommend, and assist in continuous improvement programs to meet plant/division quality objective and advise the plant manager of appropriate action plans.
Suggest improvements in procedures and techniques to improve product and customer acceptance.
Establishes, monitors and controls hold for inspection (HFI) procedures to ensure nonconforming materials do not enter the production process and are properly identified and segregated
Analyzes quality control test results and provide feedback and interpretation to production management or staff
Coordinates internal quality audits (e.g., housekeeping, Good Manufacturing Practices)
Manages team of direct reports and is responsible for employee selection, development, mentoring, and performance management.
Responsible for overall talent management and employee engagement; cultivates an environment of safety, high performance, and ethical and legal compliance; addresses employee relations issues.

Benefits

Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)