Quality Assurance Manager/Responsable de l'assurance qualité

Procter & Gamble • Toronto, ON

2d • Onsite

About The Position

Would you like to work in Quality Assurance for P&G – one of Canada’s Top 100 Employers (2026)? We are looking to fill a current vacancy for a Quality Assurance (QA) Manager to join our team in Brantford, Ontario at our Greater Toronto Fulfilment Centre (GTFC).

Requirements

• 0-3 years of experience
• Ability to periodically travel to our Calgary Warehouse
• Experience leading teams and managing operations within a dynamic supply chain environment, ideally within a production or warehousing site and/or including third-party logistics (3PL) operations
• Strong ability to manage and improve systems and processes, including experience with policy and procedure implementation, performance monitoring, and driving continuous improvement initiatives
• Experience in ensuring adherence to external regulations and internal policies, with a strong understanding of compliance principles and the ability to identify and mitigate operational risks
• Solid understanding of quality control points and compliance requirements within warehousing, repacking/customization, and distribution processes for consumer products
• Proven ability to identify and implement cost/effort savings and loss elimination activities within a operational or quality framework
• Exceptional communication, interpersonal, and collaboration skills to effectively partner with diverse organizational units, internal teams, and external stakeholders
• Demonstrated ability to own critical operational decisions, including product flow, storage, and disposition
• Basic Digital capability to effectively use digital tools such as PowerBI dashboards and ChatPG, etc. is a must.

Nice To Haves

• Intermediate or advanced digital capability is an asset.

Responsibilities

• Leading Quality Assurance and compliance in warehousing and distribution
• Site QA Leadership for repacking/customization operations, leading Quality Assurance and compliance in Customization.
• Facilitate investigation and risk assessment with applicable Organizational Units to effectively manage Quality non-conformances in the market, end-to-end from product manufacturing, to distribution, and to consumer and customer feedback
• System owner of the site Quality Management System, recording activities related to policies and procedures, performance measurement and continuous improvement, and validation of site systems and processes
• Ensures site compliance with relevant external regulations (e.g. Health Canada) and internal company policies and procedures
• Lead and support Quality related value creation by identifying cost/effort savings and implementing loss elimination activities

Benefits

• Responsibilities from Day1; you will have ownership for your work plan from the beginning and will have important projects and responsibilities to deliver
• Flexible benefits coverage, competitive salary and pension plan after 1 year of service
• Access to employee wellness programs including Employee & Family Assistance Program, employee support system, and psychology benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed