Quality Assurance Manager

Agropur•Little Chute, WI

9d•$102,600 - $128,300•Onsite

About The Position

The Quality Assurance Manager is responsible for maintaining Agropur’s Food Safety and Quality Assurance Program, including the planned and systematic activities within the quality system that provide confidence that products meet quality requirements. The role provides leadership for quality programs such as HACCP, sanitation, hygiene, validation, document control and review, change management, supplier and vendor qualification and management, raw material specifications, internal auditing, and pest control. The manager oversees policies, plans, programs, standards, and techniques needed to achieve food safety and quality objectives. The role develops and maintains systems for measuring performance against food safety and quality goals, uses results to manage QA activities, and recommends corrective actions. The manager works with sales, suppliers, customers, manufacturing, and distribution to establish product and service requirements; reviews products and processes to prevent or eliminate quality and food safety issues; and recommends improvements to product consistency, reliability, and customer outcomes. The position ensures operations comply with government and agency regulations and manages related audits. It is also responsible for providing a safe work environment and managing the department budget and costs. The position is based in Little Chute, Wisconsin, and follows a Monday–Friday schedule.

Requirements

Bachelor’s degree required; preferably in Food Science, Dairy Science, Operations Management, or a related field.
Equivalent combination of education and/or experience may be considered.
At least three years of quality assurance/control experience required, preferably in food processing or dairy production.
Previous supervisory experience required.
HACCP Certification required.
PCQI Certification required.
SQF Certification required.
Knowledge of business acumen, current and future policies, practices, trends, technology, and information affecting the organization; familiarity with competition; and understanding of how strategies work in the marketplace.
Strong leadership skills, including strategic thinking, fostering teamwork, cultivating relationships, and demonstrated experience leading teams through change.

Nice To Haves

ASQ CMQ/OE Certification preferred.
CIS preferred.

Responsibilities

Maintain Agropur’s Food Safety and Quality Assurance Program and its planned, systematic quality-system activities.
Lead quality programs, including HACCP, sanitation, hygiene, validation, document control and review, change management, supplier/vendor qualification and management, raw material specifications, internal auditing, and pest control.
Manage the formulation, implementation, and maintenance of policies, plans, programs, standards, and techniques needed to achieve food safety and quality objectives.
Develop and maintain methods and systems for measuring progress toward food safety and quality goals, objectives, and standards; use results to manage QA activities and recommend corrective actions.
Work with sales, suppliers, customers, manufacturing, and distribution to establish food safety and quality requirements for products and services.
Manage reviews of proposed and existing products and processes to prevent or eliminate unnecessary food safety and quality issues.
Recommend improvements that increase product uniformity and reliability and improve product characteristics to reduce field failures and complaints.
Ensure operations comply with government and agency regulations and manage audits with those agencies.
Provide a safe work environment.
Manage department budget and cost activities.