Quality Assurance Manager - Test Design Engineering

CVS Health•Work At Home-Virginia, VA

6d•$60,300 - $132,600•Onsite

About The Position

Leads quality assurance and test design activities by developing quality programs, managing testing strategies, overseeing compliance and audit processes, analyzing quality performance metrics, and partnering with cross-functional teams to drive continuous improvement and ensure the delivery of high-quality products and services.

Requirements

5+ years of experience in Quality Assurance, Testing, Quality Management, or a related discipline.
Experience developing and implementing quality assurance programs, processes, standards, and best practices.
Strong expertise in test strategy development, test design, and execution of functional, performance, integration, and regression testing.
Experience leading, mentoring, and developing quality assurance teams in a fast-paced environment.
Demonstrated ability to establish, monitor, and report on quality metrics, KPIs, and performance measures.
Experience conducting audits, inspections, and compliance reviews against quality standards and regulatory requirements.
Strong analytical skills with the ability to interpret quality data, identify trends, and recommend improvements.
Proven problem-solving and decision-making skills with the ability to manage complex quality issues and drive corrective actions.
Experience collaborating with cross-functional teams, including product development, operations, and customer support.
Knowledge of defect prevention methodologies, root cause analysis, and continuous improvement practices.
Strong communication and stakeholder management skills, with the ability to present findings and recommendations to leadership.
Adept at execution and delivery, including planning, prioritization, implementation, and ongoing support of quality initiatives.
Adept at business intelligence and data-driven decision making.
Demonstrated growth mindset with a commitment to continuous learning, innovation, and process improvement.

Nice To Haves

Certified Quality Assurance Manager (CQAM) certification preferred.
Experience working within highly regulated industries and compliance-driven environments.
Knowledge of industry quality standards, testing frameworks, and quality management systems.
Experience leveraging business intelligence tools and reporting platforms to drive quality insights.
Familiarity with emerging quality assurance technologies, automation frameworks, and testing best practices.