2nd Shift Quality Assurance Lead

Misfits Market•Northlake, IL

1d•Onsite

About The Position

The Quality Assurance Lead is an important member of the operations team and reports to the Quality Supervisor. The role supports food safety, quality, and accuracy in the warehouse, including performing final quality checks on outbound customer orders. The position monitors warehouse practices, maintains accurate product and picking records, identifies quality or food safety concerns, and helps address packing errors upstream. The Lead may train new team members and serve as a backup to the QC Supervisor and QC Lead, representing the fulfillment center when the QC Supervisor is absent. The schedule is Wednesday through Sunday, 1:00 p.m. to 9:30 p.m. Pay is $21.00 per hour, paid weekly. The work takes place in a refrigerated environment of approximately 36 degrees.

Requirements

Authorized to work in the United States.
Experience or comfort working in a refrigerated environment of approximately 36 degrees.
Strong verbal communication skills.
Willingness to work overtime and/or possible weekends if business needs require it.
Ability to thrive in a repetitive, fast-paced environment.
Strong interpersonal skills.
Ability to repetitively lift up to 50 pounds, with or without reasonable accommodation.
Ability to stand, squat, kneel, and bend repetitively, with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent.
Bilingual in English and Spanish preferred.
Experience working in a food-based environment.

Responsibilities

Maintain a safe and healthy work environment and comply with applicable state and local regulations for a food-based facility.
Follow the SQF Food Safety Code and monitor the warehouse floor to ensure employees follow Good Distribution Practices (GDP).
Promote a proactive “see something, say something” culture by escalating concerns and taking appropriate action.
Perform final quality inspections on outbound customer orders, checking for missing, damaged, or improperly packed items.
Document and maintain accurate, legible records of warehouse food products, including discarded and damaged products.
Verify the accuracy of items; the job description does not specify what is to be verified.
Identify and report potential food safety or quality problems, escalating them promptly to the QC or Operations Supervisor.
Use heatmap data to identify and address packing errors upstream in the production line.
Document and maintain accurate records of warehouse picking errors, including missing, damaged, and out-of-stock items.
Manage time and changing priorities to minimize downtime in receiving and production departments.
Train new team members on company processes using strong interpersonal communication skills.
Serve as backup to the QC Supervisor and QC Lead, representing the fulfillment center when the QC Supervisor is absent.
Follow facility food safety rules, personal hygiene standards, and GDP expectations.
Promptly escalate food safety hazards and immediately halt production lines if product integrity is compromised or suspected to be compromised.