Quality Assurance Lab Manager

Parsons Corporation•Minneapolis, MN

2d•$88,400 - $154,700

About The Position

Parsons is seeking a Digital Forensics Quality Assurance Specialist to oversee quality-assurance activities, laboratory readiness, compliance, and corrective-action processes supporting a digital-forensics laboratory. The position supports the CFL Quality Assurance Program and helps ensure laboratory facilities, equipment, procedures, personnel qualifications, and quality records remain ready for assessments and continuous improvement. The role coordinates with technical personnel, laboratory leadership, contractors, auditors, and government representatives. An active Top Secret SCI security clearance is required. This position is part of Parsons’ Federal Solutions team, which provides services and solutions to U.S. government customers across defense, security, intelligence, infrastructure, and environmental missions.

Requirements

Eligibility for a Top Secret/Sensitive Compartmented Information clearance; an active Top Secret SCI clearance is required.
Bachelor’s degree in Digital Forensics, Computer Science, Cybersecurity, Information Technology, Criminal Justice, or a related field; four years of relevant experience may substitute for the degree.
At least five years of experience supporting quality assurance and/or digital-forensics activities.
Proven experience with or demonstrable knowledge of digital-forensics techniques and processes.
Working knowledge of quality-assurance programs, laboratory procedures, corrective actions, and audit preparation.
Familiarity with ISO/IEC 17025 requirements and ANAB accreditation-related processes.
Ability to identify potential nonconformities, document deficiencies, coordinate corrective actions, and track issues through closure.
Strong organizational, analytical, documentation, communication, and problem-solving skills.
Ability to maintain accurate, traceable, and auditable quality records.
Ability to work independently and collaborate effectively with technical personnel, contractors, laboratory leadership, and government stakeholders.

Nice To Haves

Experience supporting a digital-forensics laboratory quality program.
Experience preparing for or supporting Government, ANAB, ISO/IEC 17025, or other laboratory assessments.
Experience coordinating technical peer reviews, competency testing, internal audits, corrective actions, and quality metrics.
Experience supporting laboratory equipment maintenance, calibration, repairs, and operational-readiness activities.
Experience developing, implementing, and maintaining laboratory SOPs and quality-control processes.
Experience tracking deficiencies, rework, procedural errors, nonconformities, performance indicators, and corrective-action effectiveness.
Experience supporting digital-forensics examinations, evidence-handling procedures, forensic reporting, or technical casework.

Responsibilities

Ensure contractor-performed activities comply with the CFL Quality Assurance Program.
Keep the physical laboratory space and equipment operational, coordinating preventive maintenance and repairs.
Support the implementation and maintenance of laboratory standard operating procedures.
Monitor contractor compliance with ISO/IEC 17025 and ANAB-related requirements.
Coordinate internal quality reviews, technical peer reviews, corrective actions, and audit preparations.
Maintain readiness for Government and ANAB assessments.
Track quality indicators and report deficiencies, rework, procedural errors, and corrective actions.
Ensure technical personnel complete required competency tests and maintain current qualifications.
Support development and implementation of quality-control processes.
Identify potential major or minor nonconformities and ensure timely escalation and corrective action.
Maintain accurate quality records and documentation supporting laboratory compliance, readiness, and continuous improvement.
Coordinate with technical personnel, laboratory leadership, contractors, auditors, and government representatives as required.